Attendant-Elevator - Full-time

At more than 80 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton.

Job Summary

Respond and attend to guest repair requests. Communicate with customers to resolve maintenance issues. Inspect operation of elevators in order to ensure safety and coordinate with vendor in order to resolve elevator problems and repairs. Load, transport, and unload freight from elevator to designated area, using handtruck. Order, inspect, store, mark, pack, and unpack stock items, including filling out requisitions, obtaining manager approval, and using appropriate vendors.

Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries, and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, and anticipate and address guests' service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Enter and locate work-related information using computers and/or point of sale systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 100 pounds without assistance. Visually inspect tools, equipment, or machines. Grasp, turn, and manipulate objects of varying size and weight. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move over sloping, uneven, or slippery surfaces. Move up and down stairs and/or service ramps. Stand, sit, or walk for an extended period of time or for an entire work shift. Perform other reasonable job duties as requested by Supervisors.

The Ritz-Carlton is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.