Billing Specialist

Great career opportunity!
This position is responsible for resolving bill payment edits, missing bills and resolving all possible interruption notices working closely with the other team members. This position will be responsible for working with utility companies directly and client indirectly. This position will work within a vertical team
Primary Responsiblities:
Resolve bill edits
Resolve account level edits including meter number changes, account number changes, and final bill edits.
Assist in resolution of team issues such as shut-offs, increase in late fees or service failures
Review final bill reporting to ensure accuracy and all pertinent information is included for client review.
Ensure summary bills are resolved and balanced for consolidation.
Complete any necessary payment research to ensure client accounts remain current and services remain on.
Contact vendors to update billing address
Communicate with clients for approval to pays.
Ensure that follow-up, email, and correspondence are completed in a timely manner
Support and maintain team metrics given by supervisor/manager
Assist in completion of consolidations
Answer incoming calls from utilities and vendors.
Data Entry of on-going, resource and history bills as needed.
Perform other duties as assigned
For immediate consideration apply on-line at www.ExpressPros.com
Contact Express Employment Professionals at 859-525-7722