NRC Sr Collection Spec

To collect delinquent accounts as assigned by management and/or seriously delinquent accounts with large balances.

Qualifications

PRINCIPAL RESPONSIBILITES AND DUTIES
- Reviewing credit and other available information on delinquent accounts.
- Telephoning or sending computerized letters to customer to request payment of delinquent amount. If unable to collect sufficient funds to bring account current, arranges payment program acceptable to the company and customer. Make notations for follow-up if promises to pay are not kept.
- Suggesting sources for other types of loans, when available, to liquidate our balance.
- Contacting credit, employment and other references when unable to locate customer. Maintaining records of new addresses obtained.
- Tracing of customers known to have “skipped.” Reviewing file for names, addresses, telephone numbesr, and other references that may provide leads.
- Referring to city directories, reverse directions, (when available) and telephone books to located relatives, friends, neighbors, employers, or other creditors from whom information on customer may be obtained. Verifying or locating addresses through utility companies, law enforcement agencies, government agencies, etc.
- Contacting attorneys and authorized third parties handling cardmembers account for arrangements
Previous Collections preferred We are an Equal Opportunity Employer and do not discriminate against applicants due to race, ethnicity, gender, veteran status, or on the basis of disability or any other federal, state or local protected class.