Flex Associate - Banana Republic Factory Stores - Paragon Outlets of Eagan

The Flex Store Associate is responsible for generating sales by engaging and connecting with customers. The Flex Store Associate may also be responsible for the execution of operational processes including: shipment, replenishment, recovery of the sales floor and fitting room, markdowns, signage and cash wrap maintenance, as well as maintaining standards throughout the store. The Flex Store Associate is a temporary position utilized during peak times of 45 days or less.

Performs all role & responsibilities while demonstrating Brand Ambassador Characteristics & Core Skills:

• Creates a positive, welcoming experience for customers (Joyful, Social and Approachable)
• Drives customer service and increases sales (In Service Mindset / Effective Communicator)
• Ensures that merchandise and store are easy to shop and accessible to customers (Decision Quality / Problem Solving)
• Contributes to a positive working environment (Respectful / Responsible / Team Oriented)
• Demonstrates a customer first mindset and is accessible to ensure every customer has a great experience.
• Connects with customers by asking open-ended questions to assess needs and make relevant merchandise suggestions.
• Proactively demonstrates the power of yes, consistent with our service model.
• Demonstrates values and behaviors consistent with our culture,
• Provides support to fellow employees by helping to complete tasks and/or assisting in customer interactions.
• Executes all operational processes effectively and efficiently including: shipment processing, replenishment, recovery, markdowns, signage and cash wrap processes.
• Ensures the stock room is neat, clean and organized at all times.
• Maintains the sales floor, fitting rooms and cash-wrap areas to meet brand standards.
• Completes any assignment directed by a leader / MOD that services the customer and achieves efficient store operation.
• Upholds all company policies as outlined in the Policy and Procedure Manual, including the Code of Business Conduct and the Employee Policy Guide.

Qualification

• Ability to demonstrate strong customer focused service on and off the sales floor
• Ability to communicate effectively with customers and store employees
• Ability to receive feedback and take action when appropriate.
• Ability to follow written and verbal instruction and meet deadlines on tasks/projects.
• Previous experience in retail preferred.
• Ability to lift and carry 30 lbs.
• Ability to maneuver around sales floor and stockroom.
• Ability to meet brand availability requirements.