Senior Administrative Assistant - Eden Prairie, MN

If you want to achieve more in your mission of health care, you have to be really smart about the business of health care. Challenge yourself, your peers and our industry by shaping what health care looks like and doing your life's best work.(sm)

The Senior Administrative Assistant is responsible for performing a wide variety of administrative tasks in a manner which will ensure the proper functioning of the Local Care Delivery Network Development Group. This position works under the broad direction of one or more higher level staff members. The work involves dealing professionally with highly confidential information, which requires the staff member to maintain a high level of integrity. This individual will need to be able to function in a team environment with multiple internal constituencies, abstract and fluid environments, and simultaneous deadlines. Also, the individual will need to be a proficient user of PowerPoint and Excel. 

Primary Responsibilities:

• Communicate effectively


• Communicate in person, by phone, or via e-mail in a professional and friendly manner


• Create, compose, and edit written materials


• Communicate technical information to nontechnical personnel


• Work cross-functionally and collaboratively with other departments and staff to achieve program goals on time and on budget


• Attend, participate and arrive on time to all required meetings with a professional, team oriented presence


• Work and interact with professionals as part of an interdisciplinary team


• Accept constructive feedback for continual improvement


• Contribute team atmosphere where a team approach is highlighted and valued


• Support Change and Innovation


• Adapt, embrace and engage in changes required to achieve value and productivity that are exemplified but not limited to the Wellness Value Drivers


• Deliver Quality Results


• Monitor and facilitate workflow, maximizing resources to provide quality, consumer and company focused services


• Utilize project management skills


• Identify problem areas and develop contingency plans


• Deliver excellent customer service


• Perform the role of BSL (Business Service Liaison), Supporting Advocacy Operations staff.


• Complete onboarding and offboarding of operational staff, accurately documenting all steps


• Provide high quality, consistent service to the various business leaders within the department


• Be available to provide administrative support as needed by the site leadership including expense reporting, travel request/arrangement, room reservations, building move requests, building access requests, ordering and maintaining office supplies, other tasks as assigned


• Complete Work From Home Process within standard timeframes


• Assist with building and maintenance of procedures and job aids for assigned tasks

Required Qualifications:

• High school education or GED


• 2+ years of experience in an administrative, clerical or team support role


• Experience and demonstrated proficiency in Microsoft Word, Excel and PowerPoint experience and (Word - create correspondence, work within templates, and edit documents; Excel - data entry, sort/filter, basic formulas; PowerPoint - create basic presentations)


• Must be willing and able to occasionally lift up to 20lbs and stand for more than 2 hours a day

Preferred Qualifications:

• Bachelor's Degree


• Customer Service experience


• BSL experience

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)

Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. In addition, employees in certain positions are subject to random drug testing.

Job Keywords: Senior Admin Assistant, Administrative Assistance, Eden Prairie, MN