Barista

Sheraton Sonoma County - Petaluma

What you will be doing

• Greets all customers with a friendly tone and smile.
• Provides quick, friendly and personal service.
• Initiates dialogue and develops rapport with customers by learning their favorite drinks and food items.
• Generates customer satisfaction; responds appropriately to customer concerns.
• Answers phones in a friendly manner and using a personal greeting.
• Sells and serves baked goods and miscellaneous food items.
• Maintains the highest level of standards for all food product preparation.
• Provides top quality coffees and other beverages.
• Brews coffee, serves customers, cleans coffee station.
• Sets out daily newspapers, create checks, collect payment, accurate accounting of all sales.
• Adheres to all Company recipes and measures.
• Produces superior product presentation. Inventories product and orders products.

Requirements

• High school education or equivalent.
• Must be able to communicate, speak and write English.
• Customer service skills, preferably from experience in a coffee shop or restaurant
• Knowledge of coffee drinks preferred.
• Must be able to multi-task, work on own or on a team, able to handle cash register and money.
• You should be organized and detail-oriented.

Interstate Hotels & Resorts is an EEO/AA/Minorities/Females/Disabled/Veterans employer