Customer Service - Full-time / Part-time

CUSTOMER SERVICE

Job Description

• Responsible for interfacing with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions.
• Determines status of equipment returns, repairs, replacements, sales orders, delivery schedules, etc.
• May schedule field service repair calls.
• Handles requests for additional company materials.
• Maintains records of returns, schedule changes, product enhancements or changes, product pricing & resolves return credit problems.
• Works on assignments that are semi-routine in nature where ability to recognize deviation from accepted practice is required.
• Normally receives general instructions on routine work, detailed instructions on new assignments.

Leafstone is an Equal Opportunity Employer - All qualified applicants will receive consideration without regard to race, color, religion, gender, national origin, age, disability, veteran status, or any other factor determined to be unlawful under applicable law.