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Adventure Course Manager
•30 days ago
| Hours | Full-time |
|---|---|
| Location | Reading, MA Reading, Massachusetts |
About this job
Adventure Course Manager
Sky Trail Massachusetts - Reading, MA
The Adventure Course Manager position is responsible for safely operating the Sky Trail(R) ropes course located inside of Jordan's Furniture in Reading, MA. The Manager position is responsible for daily operations including; maintaining safe course operations, maintaining friendly customer relations, cash management, scheduling and staffing needs, and effectively communicating daily information to their supervisor.
Job Responsibilities:
Knowledgeable and able to perform course opening and course closing procedures.
Able to sign off on employee's performance of the course opening and course closing procedures.
Knowledgeable and able to operate the POS system and handle money.
Able to sign off on daily cash and credit card deposits and responsible for opening and closing drawer counts.
Ability to motivate and direct staff in the proper safety procedures, customer service and proper etiquette based on standards set forth in Operator Manual, Manager manual and Employee Manual.
Able to adjust staffing needs in cases of slow or busy times by calling in or cutting staff as necessary.
Knowledge of all safety procedures for operators and participants and to effectively enforce all procedures.
Create and monitor weekly staff schedules.
Knowledge and understanding of all Emergency Action procedures and how and when to perform them.
Ability to take direction from the Facilities Manager.
Ability to become Operator Trainer within 1 year of accepting position.
All other duties as needed.
Knowledge/Experience Required:
Ropes course, zip line, climbing or similar experience preferred.
Previous managerial/supervisory experience required.
Retail management or customer service experience.
Ability to perform all tasks with confidence, precision and attention to detail.
Effective time management.
Organizational and problem solving skills.
Superior communication skills.
Sky Trail Massachusetts - Reading, MA
The Adventure Course Manager position is responsible for safely operating the Sky Trail(R) ropes course located inside of Jordan's Furniture in Reading, MA. The Manager position is responsible for daily operations including; maintaining safe course operations, maintaining friendly customer relations, cash management, scheduling and staffing needs, and effectively communicating daily information to their supervisor.
Job Responsibilities:
Knowledgeable and able to perform course opening and course closing procedures.
Able to sign off on employee's performance of the course opening and course closing procedures.
Knowledgeable and able to operate the POS system and handle money.
Able to sign off on daily cash and credit card deposits and responsible for opening and closing drawer counts.
Ability to motivate and direct staff in the proper safety procedures, customer service and proper etiquette based on standards set forth in Operator Manual, Manager manual and Employee Manual.
Able to adjust staffing needs in cases of slow or busy times by calling in or cutting staff as necessary.
Knowledge of all safety procedures for operators and participants and to effectively enforce all procedures.
Create and monitor weekly staff schedules.
Knowledge and understanding of all Emergency Action procedures and how and when to perform them.
Ability to take direction from the Facilities Manager.
Ability to become Operator Trainer within 1 year of accepting position.
All other duties as needed.
Knowledge/Experience Required:
Ropes course, zip line, climbing or similar experience preferred.
Previous managerial/supervisory experience required.
Retail management or customer service experience.
Ability to perform all tasks with confidence, precision and attention to detail.
Effective time management.
Organizational and problem solving skills.
Superior communication skills.
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