Team Member

We are hiring for our New Location in Farmington Hills!

Our Team Member position is responsible for providing exceptional guest service and support, while working closely with the Restaurant Managers and other Team Members to maintain operational standards and procedures. This position operates under the direction of the General Manager and Assistant Managers. This position has direct interactions with Guests and members of field operations team.

Responsibilities
* Greats guests with a smile, receives orders, processes payments and response appropriately to customer issues
* Operates cash register or point of sales device as needed, and uses value-added suggestive selling techniques to generate additional sales opportunities
* Verifies accuracy of the guests' order
* Prepares and packages food and drink products
* Cleans kitchen area, counters, food preparation areas and utensils
* Cleans dining rooms, restrooms and exterior grounds
* Maintains health and safety standards in work areas
* Unloads and stocks inventory items as needed
* Preforms duties at multiple workstations (e.g., front counter, drive thru, prep, expediter, etc.)
* Prompt and regular attendance on assigned shifts
* Follows TenTen Holdings uniform, grooming standards and policies
* Works to resolve issues that may arise in the restaurant
* Learns team effectiveness skills, works with others to achieve team goals
* Responds to guests' needs in a professional and polite manner
* Communicates in a positive manner with guests, peers and managers

Qualifications
* Must be 16 years of age
* Willing to accomplish all restaurant tasks
* Comfortable working in a fast paced environment
* Ability to interact productively with co-workers and function well in a team
* Ability to resolve customer issues with tact