Repair Technician - Full-time

Responsibility

The primary responsibility of a computer technician is to diagnose and repair laptops.

Perform tasks such as installation, diagnosis, repair and maintenance of computers.

Manually examine and repair computer hardware and peripheral components.

Troubleshoot computer systems both hardware and software

Take apart and re-assemble computer components and parts.

Analyze failed equipment according to established methods or procedures and determine whether equipment is repairable

Resolve hardware technical issues within time schedule and provide the break and fix solution using in-house system

May manually set up computer systems and hardware, and install or re-install software programs for computer users.

Other duties as assigned.


Other Personal Skills Required

Organization and Prioritization - This job requires the ability to clearly organize and categorize work priorities to complete your work.

Critical analysis and complex problem solving -

Reading Comprehension - Demonstrated ability to read, and follow written instructions and ideas.

Manual Dexterity - This job requires the repeated and coordinated use of your hands, wrists, and fingers to use a computer keyboard, and other small handheld tools.

Hands-on, ambition and drive to succeed - "Makes things happen"

Goal oriented and must be accustomed to achieving results through team-work


Education and Experience

Working towards completing A+ certification

Still attending tech school

Should have solid 1-2 years of repair experience

Worked in low production PC type environment

Experienced in 1-2 OEM's

Knowledge of simple or repetitive component replacement such as LCD/HDD for multiple commodities

Has serviced PC's as a hobby

Should have working knowledge of different models such as Dell, HP, Toshiba, Apple, and Acer.

Basic computer skills, including Microsoft Office Word, Excel, Power-point, etc.


Must be able to identify and resolve problems in a timely manner.

Ability to reach daily Units p/Hour metrics - Minimum UPH Standards of 1.20- 1.49 (Able to meet within 90 days of employment)


Must be able to gather and analyze information skillfully


Competencies:

Shows determination to achieve excellent results

Finds better ways

Demands top performance

Inspires commitment


Physical Demands

While performing the duties of this job, the employee is constantly required to sit for long periods of time.

Employee must be able to lift objects approximately up to 50lbs

Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and the ability to adjust focus.


Working Conditions

Must be able to tolerate moderate to high noise level in a warehouse environment

Must be able to work in (hot or cold) weather conditions


Equal Opportunity Employer Minorities/Women/Veterans/Disabled

The Computer Technician will be responsible for providing computer diagnostics and repairs.