Supervisor

PURPOSE Assist management in the coordination of operations to achieve AMC’s goals. Model and communicate expectations to all associates in a professional and safe work environment. ESSENTIAL FUNCTIONS • Coordinate and coach Film Crew to perform the “Essential Functions” of their positions. • Reinforce “Wardrobe 101” policy with Film Crew. • Observe Film Crew performance and provide feedback to management for discipline and performance evaluations. • Optimize Film Crew placement on a round-by-round basis. • Lead teams and consistently achieve results through resources. • Assist management with floor operations. • Assign registers/distribute banks (e.g., box, concession, guest service, arcade, etc.). • Supply change, as needed. • Maintain and reconcile floor safes. • Pull, count and reconcile cash, cash equivalents, and coupons from individual drawers. • Prepare deposits and banks. • Accurately complete appropriate cash handling forms; maintain and balance cash handling fund. • Perform daily opening, closing, operational, and administrative duties. • Assist in the preparation of the Film Crew Schedule, with final weekly document approval from a manager. • Assist with the inventory process. • Resolve guest questions, concerns, and issues. • Listen, communicate, and work effectively with guests, associates, and supervisors in a fast-paced environment. • Maintain regular personal attendance for all scheduled shifts to ensure timely performance of duties. • Uphold AMC’s Business Practice Standards and ensure compliance with company programs. • Perform other duties as directed by management. MINIMUM REQUIREMENTS • Age 18 or older; other location-specific age requirements may apply. • Minimum of 6 months experience in guest-focused business (e.g., retail, restaurant, hospitality, etc.). Requirements to be performed, with or without reasonable accommodation: • Standing, walking, lifting, twisting, and bending on a frequent basis. • Ability to lift up to 50 pounds and carry it up to 90 feet (or deposit into dumpster or trash compactor). • Ability to work and meet deadlines with minimal supervision. PREFERRED QUALIFICATIONS • One year experience in guest-focused business (e.g., retail, restaurant, hospitality, etc.). • One year supervisory or commensurate leadership experience. • Working knowledge of all Film Crew functions. • Approved trainer experience and/or booth certification. A list containing Access and Environment are available upon request from theatre management. UNIFORM Provided by Theatre: AMC-issued shirt, black pants, black belt, nametag Provided by Associate: Black shoes, black socks