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Customer Service Representatives
•30 days ago
| Hours | Full-time |
|---|---|
| Location | 250 East 90th Street Davenport, Iowa |
About this job
APAC Customer Services, Inc., an EGS Company, is a global leader of Customer Care business process outsourcing (BPO) services and solutions including sales, customer care, technical support, and back-office services. APAC Customer Services' clients include some of the most recognized brands in the world across all major market verticals. APAC provides end-to-end, multi-channel customer lifecycle support and operates via a world-class technology and operational delivery platform that spans North America, Latin America, Europe, Africa and Asia. As a result, employees enjoy the opportunity to grow, develop and build long-term careers in exciting industries, supporting the best brands in business, all while accruing tenure with a global BPO leader.
Customer Service Representatives
Provide a variety of customer services through inbound calls, outbound calls, email, and online web chats. Servesas liaison between the customer and client.
Essential Duties and Responsibilities:
-Resolve customer questions, complaints, and requests.
-Provide pricing and delivery information, and process orders.
-Record and verify names, addresses, purchases, and specific feedback of customers to maintain an accurate customer list.
-Enter all data into computer.
-Educate and/or sell the client's product or service to the customer.
-Contacts customers to gather market research.
-May be required to work overtime to support the needs of business
-Willing to be flexible and adapt to change.
-Desire to learn and develop professionally.
Job Requirements
-High School Diploma or equivalent required
-One year of Customer Service experience
-Strong focus placed on being Member-Centric
-Works well in a structured environment.
-Enjoys resolving concerns; provide support
-Ability to "think outside the box"; utilize techniques and solutions.
-Leadership qualities: self-knowledge, commitment, and a desire to go the extra mile.
-Empathetic Nature
-Detail Oriented
-Strong Sense of Urgency
Strong communication and problem solving skills required; Must have working knowledge of computer keyboard and ability to navigate the internet; Ability to multitask in a fast paced environment; Customer Service experience strongly preferred.
Apply now at apacjob.com
Click on Customer Service/ Call Center. Search by Tucson, AZ.
We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability and any other basis protected by federal, state or local laws.
PI87459949
Customer Service Representatives
Provide a variety of customer services through inbound calls, outbound calls, email, and online web chats. Servesas liaison between the customer and client.
Essential Duties and Responsibilities:
-Resolve customer questions, complaints, and requests.
-Provide pricing and delivery information, and process orders.
-Record and verify names, addresses, purchases, and specific feedback of customers to maintain an accurate customer list.
-Enter all data into computer.
-Educate and/or sell the client's product or service to the customer.
-Contacts customers to gather market research.
-May be required to work overtime to support the needs of business
-Willing to be flexible and adapt to change.
-Desire to learn and develop professionally.
Job Requirements
-High School Diploma or equivalent required
-One year of Customer Service experience
-Strong focus placed on being Member-Centric
-Works well in a structured environment.
-Enjoys resolving concerns; provide support
-Ability to "think outside the box"; utilize techniques and solutions.
-Leadership qualities: self-knowledge, commitment, and a desire to go the extra mile.
-Empathetic Nature
-Detail Oriented
-Strong Sense of Urgency
Strong communication and problem solving skills required; Must have working knowledge of computer keyboard and ability to navigate the internet; Ability to multitask in a fast paced environment; Customer Service experience strongly preferred.
Apply now at apacjob.com
Click on Customer Service/ Call Center. Search by Tucson, AZ.
We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability and any other basis protected by federal, state or local laws.
PI87459949
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