The job below is no longer available.
You might also like
in Eden Prairie, MN
- $14.00 - $17.00
Verified per hour Goodwill Easter Seals Minnesota • 6d agoUrgently hiring 6.3 mi Use left and right arrow keys to navigate - $13.00 - $16.00
Verified per hour Goodwill Easter Seals Minnesota • 5d agoUrgently hiring 9.3 mi Use left and right arrow keys to navigate - $14.00 - $17.00
Verified per hour Goodwill Easter Seals Minnesota • 6d agoUrgently hiring 9.3 mi Use left and right arrow keys to navigate - $14.00 - $17.00
Verified per hour Goodwill Easter Seals Minnesota • 6d agoUrgently hiring 4.4 mi Use left and right arrow keys to navigate - $19
est. per hour
Manager of External Engagements- Eden Prairie, MN
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Eden Prairie, MN Eden Prairie, Minnesota |
About this job
Here, at Optum, you can showcase your passion and technical expertise among an elite team as you help to transform health care and change the way our businesses and consumers engage with technology. Sound exciting? Absolutely! And as a Manager IT (Insert Name of Area), you will bring your talent, passion, energy, focus and all-in approach to work every day to lead your team to success. If you strive to make a difference and would like to work with the leader in the health care industry, this is right the career for you. Join us! Come share who you are and let your passion for performance inspire your life's best work.(SM)
No industry is moving faster than health care. And no organization is better positioned to lead health care forward. We need attention to every detail with an eye for the points no one has considered. The rewards for performance are significant. You'll help improve the health of millions. And you'll do your life's best work.(sm)
Come be a part of the Optum Solutions Support and Services Team and play a defining role in the Health Exchange System of tomorrow. We are taking the next step in the evolution of our company by developing and providing advanced enterprise IT solutions to the healthcare industry. Be part of our vision and success and see your ideas come to life!
The Manager IT External Engagements manages the transitions of Production Support team after the contract is awarded, defines the Operating model for all external engagements which includes ITIL based processes, practices, metrics and reporting. These positions will be responsible for engagements in both the public and private sector with an emphasis on healthcare payers and various state and federal government agencies as customers.
Primary Job Responsibilities:
- Conducting due diligence with customers to understand their requirements and the current application support operations.
- Manage the transition activities after the contract is awarded which includes preparing transition plan, Knowledge transfer plan and executing those plans in stipulated timeframe
- Provide Project Management oversight post transition for the client engagement to make sure all deliverables and contract obligations are met and account is set up for successful delivery
- Defining the operating model for external engagements
- Establish delivery models that best match customer needs/expectations which includes ITIL processes, Service Management tools & solutions, Metrics & Reporting set up for each account as per contract needs.
- Managing the recruitment of internal (or, potentially, external) candidates for engagements
- Fulfilling resourcing needs on external engagements
- Creation and delivery of all document deliverables as per client needs and contract terms
- Documenting and propagating best practices to drive efficiencies across all engagements
Functional Competencies:
- Relationship management skills
- Strong communication and presentation skills
- Strong Project & Transition management skills
- Strong technical writing and documentation skills
- Highly organized; ability to handle multiple tasks simultaneously
- Ability to work independently with minimal guidance
- Ability to work with people at all levels of a large organization
- Ability to analyze and synthesize data, and to identify solutions to non-standard problems
Requirements
- Minimum of 8 years of broad-based experience within Information Technology
- Minimum of 3 years of Project/Program management experience
- Experience in Transition management and defining operating models
- Experience in application development and maintenance. Working in an organization dedicated to application maintenance is a definite plus.
- Experience in managing large-scale strategic change initiatives in a highly matrixed organization
- Willingness and ability to travel 35%
- Bachelor's degree or higher
Assets:
- Previous Healthcare Exchange work experience
Technology Careers with Optum. Information and technology have amazing power to transform the health care industry and improve people's lives. This is where it's happening. This is where you'll help solve the problems that have never been solved. We're freeing information so it can be used safely and securely wherever it's needed. We're creating the very best ideas that can most easily be put into action to help our clients improve the quality of care and lower costs for millions. This is where the best and the brightest work together to make positive change a reality. This is the place to do your life's best work.SM
Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
　
Your Privacy Choices