Senior Enrollment/Eligibility Representative - South Islandia, NY - Full-time / Part-time

Position Description:

Working in Operations at UnitedHealth Group is one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work.

If it sounds too good to be true, consider this: Through our family of businesses and a lot of inspired individuals, we're building a high-performance structure that works better for more people in more ways.

Primary Responsibilities:

• Reconciling eligibility discrepancies, analyzing
  transactional data & submitting retroactive eligibility changes
  
  
• Working error reports after eligibility files are put in
  production
• Loading new member or group data into the enrollment
  database & update the database with changes
• Working with various types of member correspondence
• Reconciling eligibility discrepancies, analyzing
  transactional data & submitting retroactive eligibility changes
• Inventory control of member and group transactions
• Working with underwriters and brokers and do the full
  enrollment process from inquiries to quotes
• Work is frequently completed without established
  procedures
• Works independently but also is a team player
• May act as a resource for others
• May coordinate others activities
• Participate in ongoing eligibility audits and ID card
  audits.
• 
  
  Extensive work experience within own function.

Requirements:

• 2+ years of experience in an office setting environment
  using the telephone and computer as the primary instruments to perform job
  duties
  
  
• An education level of at least a high school diploma or
  GED OR 10 years of equivalent working experience
• Authorization to work in the United States
• Available to work 40 hours per week within the operating
  hours of the site
• 1+
  year experience with Windows PC applications, which
  includes the ability to learn new and complex computer system applications 1+
  year experience
• Ability to navigate a computer while on the phone
• Ability to understand
  multiple products and multiple levels of benefits within each product

Assets:

• Health Insurance background preferred but not required

Soft Skills:

• Prior stable work experience
• Ability to remain focused and productive each day though
  tasks may be repetitive

Physical Requirements and Work Environment:

• Frequent speaking, listening using a headset, sitting, use of hands/fingers across keyboard or mouse, handling other objects, long periods working at a computer
• Service center environment with moderate noise level due to Representatives talking, computers, printers, and floor activity

Careers at UnitedHealthcare Employer & Individual. We all want to make a difference with the work we do. Sometimes we're presented with an opportunity to make a difference on a scale we couldn't imagine. Here, you get that opportunity every day. As a member of one of our elite teams, you'll provide the ideas and solutions that help nearly 25 million customers live healthier lives. You'll help write the next chapter in the history of health care. And you'll find a wealth of open doors and career paths that will take you as far as you want to go. Go further. This is your life's best work.

Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

　

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.