Customer Service - Full-time / Part-time

One of our Clients in Newark is looking for excellent Customer Service People! You need to be able to provide great customer service face-to-face and over the telephone .

Job Duties:

Enters 30-40 customer orders a day into company database.

File orders after verification is complete.

Checks inventory status informs customers of any credits or debits and inputs order amount and invoice number; informs customers of applicable credits or debits.

Explains the company will-call policy and/or shipping policy to new customers.

Inputs add-on orders verifying with customer new total for order and sends order to warehouse.

Converts orders to packing slips; if applicable calls customers for approval to ship incomplete order if all item requests are not in stock; compares packing slips to invoices and makes any necessary corrections.

Maintains invoices, packing lists, and customer files; purges 4-6 year old files on a daily basis for bulk filing; maintains master files.

Completes orders for will-call

Must be able to work in a fast pace environment and be able to