SR SYSTEMS ENGINEER - Windows Server Engineering

POSITION PURPOSE -
The Sr Systems Engineer develops, maintains, and supports the Home Depot's technical infrastructure, hardware, and system software components for moderately complex projects. Performs configuration, debugging, and support for multiple infrastructure platforms on moderately complex projects. Performs root cause analysis for service interruption recovery; create preventative measures and present to management. Performs store and SSC engineering and roll-out implementation. The SR Systems Engineer must have the ability to present ideas and manage projects. Interface with Business Stakeholders on complex projects. Update manager on escalated issues. May operate as a team lead guiding newer associates or interns and must have the ability to listen to user issues and translate to determine appropriate technical solution.

• MAJOR TASKS, RESPONSIBILITIES AND KEY -
  
  
• Perform installation, maintenance and support of system software, hardware and infrastructure and user support for moderately complex projects. May oversee this effort if acting in team lead capacity.
  
  
• Perform store & SSC engineering and roll-out implementation.
  
  
• Perform configuration, debugging and support for infrastructure platform for moderately complex projects.
  
  
• Perform root cause analysis for service interruption recovery; create preventative measures.
  
  
• Provide technical direction to System and Associate Engineers, Operations Specialists, and contractors.
  
  
• Interface with Business Stakeholders on all applicable projects. Update manager on all escalated issues.
  
  NATURE AND SCOPE -
  
  
• Typically reports to Manager, Information Technology
  
  
• Responsible for helping others We are an Equal Opportunity Employer and do not discriminate against applicants due to race, ethnicity, gender, veteran status, or on the basis of disability or any other federal, state or local protected class.

MINIMUM QUALIFICATIONS -

Must be eighteen years of age or older.
Must pass the Drug Test.
Must successfully complete any required training or orientation courses.

EDUCATION REQUIRED -

The knowledge, skills and abilities typically acquired through the completion of a high school diplomas and/or GED.

YEARS OF RELEVANT WORK EXPERIENCE - 3

PHYSICAL JOB REQUIREMENTS -

Frequent periods are spent standing or sitting in the same location with some opportunity to move about; occasionally there may be a need to stoop or lift light objects (typically less than 8 pounds).

ADDITIONAL QUALIFICATIONS -

Knowledge and experience with computer hardware, operating systems and system software.

PREFERRED QUALIFICATIONS -

• 5-7 years of Windows OS experience is preferred
• Experience in AD, clustering, Powershell Scripting and SCCM is required
• General knowledge of Home Depot is helpful

KNOWLEDGE, SKILLS, ABILITIES AND COMPETENCIES -

• Solid knowledge of the PC (hardware and software) is essential.
  
  
• Ability to listen to what the user is saying and then interrpret what he/ she is trying to get across.
  
  
• Ability to work autonomously and with a diverse team.
  
  
• Ability to communicate at all levels within the organization.
  
  
• Ability to present ideas and manage projects.