Team Assistant - Blue Ash, OH - Full-time / Part-time

Position Description:



If you want to achieve more in your mission of
health care, you have to be really smart about the business of health care.
Challenge yourself, your peers and our industry by shaping what health care
looks like and doing your life's best work.(sm) 



High energy person with demonstrated
organizational skills, time management skills, innovative thinker, can do
attitude, able to work successfully in a team and also individually and very
customer focused



Positions in this function include more
traditional administrative/clerical support roles including: answering the
telephone, typing/word processing of documents, maintaining calendars and
setting up meetings, making travel arrangements, copying, faxing, greeting
visitors, setting up files, tracking expenses, and coordinating building and
equipment maintenance. At senior levels, function may include supervision of
other clerical/administrative staff.

Primary
Responsibilities:

• Assist
  BSL with New Hire Service Request to secure hardware, software, space and
  telecommuter connectivity; additionally, submit security access requests,
  email account, Personal Communicator, WebEx, Rightfax.


• Assist
  BSL to build strong understanding of a New Hire's needs to proactively
  provide solutions and anticipate issues 


• Assist
  the BSL to serve as point of contact for new hires prior to Day 1 and
  throughout their first week of employment 


• Provide
  professional and timely resolution of requests and customer service
  escalations or issues.


• Build
  strong relationships with hiring managers and business partners to
  increase collaboration and drive process improvement


• Evaluate
  existing processes and identify/make recommendations for improvement 

Required
Qualifications:

• High
  school diploma or GED


• Current
  proficiency utilizing Microsoft Word (documentation), Excel (sorting and
  filtering), PowerPoint (creating basic decks) and Outlook (sending and
  receiving emails)


• 2+
  years - Working in an Administrative Assistant role supporting management
  and staff


• 2+
  years - Travel arrangements, scheduling meetings, maintaining calendars
  and expense reporting


• 2+
  years - Experience preparing and writing correspondence and handling
  information of a highly sensitive and confidential nature is required.


• Alpha
  / Numeric data entry, copying, faxing and other basic administrative
  duties


• 2
  + years Customer Service experience working with internal and external
  customers 

Preferred
Qualifications:

• More
  advanced skills within Microsoft Excel (creating pivot tables)


• Utilizing
  Visio to create Org charts


• Healthcare
  industry experience is preferred.


• Experience
  working with a virtual team and the ability to be self-motivated and
  anticipate leadership and team's needs.

Success Factors:

• Ability
  to maintain professional demeanor with all levels of the organization


• Strong
  interpersonal, written and verbal communication skills


• Ability
  to assess and troubleshoot basic computer and telecom operational
  problems.


• Ability
  to multitask and prioritize workload to meet business needs under tight
  timelines