Senior Recovery/Resolutions Representative - Wakefield, MA

Position Description:

Welcome to one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work.

The Senior Recovery Resolution Representative is responsible for credit balance identification, prevention, and recovery on behalf of 1,200 insurance companies at our provider client sites.  Provide expertise in credit balance adjudication by reviewing researching and resolving all types of accounts as well as providing resolution outcomes for health plans, commercial customers and government entities.

Requirements:

• An education level of at least a Bachelor's degree or 10 years proven work experience


• 8 hr shift between 6am and 4:30pm


• Intermediate level of proficiency with Excel required (i.e. sorting, summing, creating bar graphs, formulas)


• 1+years of claims or collections experience


• Ability to travel up to 25% of the time (local)

Assets:

• Healthcare finance experience with a focus in auditing and/ or analysis


• 2+ years of Account Management experience


• Accounting/ claims experience


• Claims/ payer knowledge with government and commercial platforms

Physical Requirements and Work Environment:

• Frequent speaking, listening using a headset, sitting, use of hands/fingers across keyboard or mouse, handling other objects, long periods working at a computer


• Service center environment with moderate noise level due to Representatives talking, computers, printers, and floor activity

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.

Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

　

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.