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Part Time Teller (20 hrs) North Richland Hills - Full-time / Part-time
| Hours | Full-time, Part-time |
|---|---|
| Location | NORTH RICHLAND HILLS, TX NORTH RICHLAND HILLS, Texas |
About this job
Are you looking to advance your retail banking career? Does the idea of working in a fast paced, team oriented environment excite you? Are you looking for a career opportunity at one of the top 10 largest banks in the US? Then we want to talk to you! We’re looking for energetic, enthusiastic people to be the face of Capital One to our retail branch customers.
In a Teller II role at Capital One, you will play a vital role in our customer’s banking experience. You will perform a wide variety of transactions including check cashing, deposits, transfers and withdrawals. You will champion and live our sales and service culture, assisting customers with product explanations and identifying opportunities for referrals to our Relationship Bankers within the branch. Adhering to established operational policies and procedures is important. Equally important is the ability to resolve customer inquiries quickly and efficiently, delivering an exceptional customer experience every transaction, every time.
Responsibilities:
- Consistently display mastery of Teller transaction and balancing duties
- Identify and refer sales opportunities to Relationship Bankers
- Adhere to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets
- Maintain supply and sale of consignment items
- Deliver outstanding customer experience by executing transactions quickly and flawlessly
Scheduling Requirements:
- Candidates must be open and flexible to work anytime during branch hours of Monday-Thursday, 8:30 a.m.-5:30 p.m., Friday, 8:30 a.m.-6:30 p.m., and Saturday, 8:30 a.m.-1:30 p.m.
Training Requirements:
- All new hires must be available to attend a 2-week training program Monday-Friday, 9 a.m.-4 p.m.; training location in Plano.
Qualifications
Basic Qualifications:
- High school diploma, GED or equivalent certification or military experience
- At least 1 year of customer service experience
- At least 1 year of cash handling experience
- At least 1 year of Teller experience
Preferred Qualifications:
- Be in Teller role for at least 12 months prior to be considered for promotion to Teller II
- Completes 90 day intermediate training course and all related compliance training
- Meets or exceeds job expectations (use and application of Teller GAIN/growth model, appropriate greeting, customer interactions and successful referrals)
- Consistently meets or exceeds customer service standard levels
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
No agencies please.
Capital One is an equal opportunity employer committed to diversity in the workplace. Capital One promotes a drug-free workplace.
All qualified applicants will receive consideration for employment without regard to gender, race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status protected by applicable national, federal, state or local law.
Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; Newark, New Jersey Ordinance 12-1630; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
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