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Foodservice Key Account Manager II
| Hours | Full-time |
|---|---|
| Location | Maryland Heights, MO Maryland Heights, Missouri |
About this job
Overview:
St. Louis, MO
The Key Accounts Manager II for Acosta Cornerstone is responsible for planning and executing a customized sales strategy for non-food clients represented in the market. This position is deeply knowledgeable of non-food items and disposables in key accounts and builds and maintains a close relationship with the Food Service Directors and the Chefs at all assigned operators. The Key Account Manager II is always available to their clients, contacting them on a regular basis, participating in local functions, cutting/demonstrating products, training and educating the key personnel and always working to better understand their product needs.
Responsibilities:
- Produce results focusing on the disposable products represented in the market.
- Is able to and willing to cross merchandise food and non-food/disposables in order to bring value to the operator.
- Designs and implements customized sales strategies, in conjunction with the Director of Sales, aimed at their key accounts.
- Works closely with the entire sales force and openly discusses go to market strategies, competitive reconnaissance, successes, and challenges.
- Stays up-to-date and knowledgeable about the operators in their region and acts as a resource and solution provider for their customers.
- Maintains an in-depth knowledge of the key distributors in the local market in order to gain buy in and support to stock and sell distributors products.
- Understands each of the following for their strategic accounts: menu rotations, to-go programs, sanitation programs, expansion plans, processes for capital expenditures, population and trends, desired cost structure in each segment of the menu, opportunities to penetrate or convert items, training and education of products, and multiple uses for products.
- Maintains an up to date profile folder of each customer; utilizes the CRM system weekly to report on sales call activity, updates and follow ups, in addition to customer profile management.
- Maintains and monitors stock status sheets of participating distributors with the assistance of the Distributor Account Managers; communicates any changes of usage positive or negative, as well as changes on who will distribute to the strategic account;
- Provides sales results and updates to manufacturers on an as needed basis;Maintains samples in assigned office.
- Addresses client’s quality control issues and communicates the process for resolving issues.
- Participates in visits to key strategic accounts and has a prepared itinerary a week in advance.
- Other duties as assigned.
Requirements
7-8 or more years of experience with a food service brokerage agency (with non-foods experience) and/or E&S rep firm, foodservice operations management and/or national manufacturer calling on key regional accounts and/or operators.
Experience selling non-foods and disposables in foodservice a plus.
Previous supervisory experience preferableAbility to execute and follow through a sales plan.
A positive, professional, and proactive attitude;Strong communication skills;Leadership and management skills.
Must understand industry knowledge to gain trust and build deeper relationships;Adept at building trust and credibility.
Planning and organizational skills.
Works well with teams and has strong motivational skills.
Must be able to manage difficult client situations with positive results.
Strong problem solving and strategic planning skills.
Using the E-Briefcase CRM System daily.
Call Reporting in E-Briefcase CRM System.
Acosta Sales & Marketing is an Equal Opportunity Employer
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