Associate Clinical Administrative Coordinator - Las Vegas, NV

Position Description:

Energize your career with one of Healthcare's fastest growing companies.  

You dream of a great career with a great company - where you can make an impact and help people.  We dream of giving you the opportunity to do just this.  And with the incredible growth of our business, it's a dream that definitely can come true. Already one of the world's leading Healthcare companies, UnitedHealth Group is restlessly pursuing new ways to operate our Service Centers, improve our Service levels and help people lead healthier lives. We live for the opportunity to make a difference and right now, we are living it up.

This opportunity is with one of our most exciting business areas: Optum - a growing part of our family of companies that make UnitedHealth Group a Fortune 14 leader.

Optum helps nearly 60 million Americans live their lives to the fullest by educating them about their symptoms, conditions, and treatments; helping them to navigate the system, finance their Healthcare needs, and stay on track with their Health goals. No other business touches so many lives in such a positive way. And we do it all with every action focused on our shared values of Integrity, Compassion, Relationships, Innovation, and Performance.

Positions in this function includes those responsible for initial triage of members, administrative intake of members or managing the admission/discharge information post-notification, working with hospitals and the clinical team. Includes managing incoming calls, managing requests for services from providers/members, providing information on available network services and transferring members as appropriate to clinical staff. Manages the referrals process, processes incoming and outgoing referrals, and prior authorizations. This function includes intake, notification and census roles. 

Primary Responsibilities:

• Administrative intake of members or managing the admission/discharge information post-notification
• Working with hospitals and the clinical team, including managing incoming calls, managing requests for services from providers/members, providing information on available network services
• Transferring members as appropriate to clinical staff 
• Manage the referrals process, processing incoming and outgoing referrals, and prior authorizations, including intake, notification and census roles. 

Required Qualifications:

• 1+ year of Customer Service experience.
• Ability to create, copy, edit, save & send utilizing Microsoft/Office (Word, Excel & Outlook).
• Ability to maintain confidentiality and adhere to HIPAA requirements.
• High School Diploma/GED.

Preferred Qualifications:

• Mental Health or Medical Insurance background experience.
• Knowledge of Medical/Mental Health Terminology.

At Optum, you will perform within an innovative culture that's focused on transformational change in the Healthcare system. You will leverage your skills across a diverse and multifaceted business. And you will make contributions that will have an impact that's greater than you've ever imagined.