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Manager Front End Risk Account - Full-time / Part-time
| Hours | Full-time, Part-time |
|---|---|
| Location | Carmel, IN Carmel, Indiana |
About this job
The Front-End Risk Account Manager (FRAM) is a Risk Management department position and based out of the NextGear Capital corporate office. The FRAM’s main goal is risk mitigation. This is achieved through 1) risk analysis, 2) negotiations and collections, and 3) Mentoring/Training/Re-Education. The FRAMs work directly with the dealers and with Field Operations.
In this role, the Key Responsibilities will be to:
• Execute Timely Collection Efforts - FRAMs are assigned non-Default accounts upon the dealer’s inability to resolve a critical performance failure. FRAMs are constantly evaluating the situation’s “health” and make decisions to best protect NextGear Capital’s investment. Based upon account analysis and review, FRAMs decide whether to take a passive collection approach, establish and execute workout plans, or to terminate the relationship, which would include the disposition of NextGear Capital floor-planned inventory. Objectivity and prioritization are key qualities. Good judgment is crucial. The FRAM will exercise efficient and effective collections tactic to resolve the performance failure(s). These tactics lead up to resolution or to a “default” situation.
• Non-Default Portfolio Management - FRAMs are risk analysts. The FRAM will review, analyze and identify exposure situations within the NextGear Capital market portfolios. FRAMs work with field personnel to direct the course of action to be taken on non-default dealer accounts. Once identified, plans to address these accounts are formed. Plans will range from simple “passive” follow up to direct negotiations and / or collateral recovery.
• Training/Mentoring - From the collection process through the risk analysis, the FRAM will re-educate those dealers with critical performance failures bringing their account performance standards back into compliance. Mentoring the field staff as to the risk indicators and appropriate actions/reactions is also a primary component to this position.
The qualified candidate will have the above experience and meet the below requirements:
• Ability to conduct direct dealer collections on assigned portfolio
• Ability to coach desired dealer behavior as it relates to account performance
• Work with Field Operations as assigned to identify, monitor and resolve non-default accounts
• Create and maintain Collection Management Report for each identified non-default account
• Assist Field Operations to reduce delinquency and write off percentages
• Provide objective perspective for the company relating to initial analysis and progress of at risk accounts
• Generate weekly and monthly reports of assigned branches/regions Bachelor’s degree preferred but not required
• 5+ years collection experience required (commercial/auto loan collection experience preferred)
NextGear Capital is an Equal Opportunity Employer.
Benefits:
Our company values the health and financial well-being of its employees and provides a variety of health care programs, which includes medical, dental, vision, employee and dependent life insurance, long-term disability and Flexible Spending Accounts (FSA) for health care and dependent care expenses. The Company believes financial security in retirement is important and offers a 401(k) Savings Plus Plan as well as company-funded Pension Plan.
About NextGear Capital:
NextGear Capital is an independent floor plan company built on the solid foundations of customer focus, technology and service. Owned by Manheim, the largest and best automotive remarketing company in the world, we blend the best business processes, technology, talent, and products. We are adding value each stage of the vehicle remarketing cycle.
NextGear Capital offers its customers flexible lines of credit for their inventory purchases, including Retail, Wholesale, Salvage or Specialty (Rental, Heavy Truck, RV and Receivables Financing). NextGear Capital sets a new standard for buying and selling vehicles, with versatile lines of credit that work seamlessly at over 1,000 auction sites.
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NextGear Capital is an Equal Employment Opportunity employer. All aspects of consideration for employment and employment with the Company are governed on the basis of merit, competence and qualifications without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, or any other category protected by federal, state, or local law.
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