Banquet Food Server (List A) - Full-time

Sheraton Park Hotel at the Anaheim Resort

Job overview

Banquet Food Server serves food and beverages in a friendly, courteous and professional manner according to IHR's high standards of quality. S/he is also responsible for setting up, maintaining and breaking down banquet rooms. 

What you will be doing

• Read BEO and know how to complete a set-up. 
• Set tables in assigned area correctly and uniformly. 
• Keep station neat and clean while servicing guest per established policies and procedures.
• Use proper in-room clearing and aisle tray break-down buffet or other special food service tables and equipment. 
• Assist Banquet Captain in setting up/breaking down buffet or other special food service tables and equipment.
• Greet and serve guests following guidelines set by the policies/procedures regarding the service of food and beverage. 
• Follow all guest check and money-handling procedures when serving a-la-carte and beverage orders.
• Complete assigned sidework.
• Know the menu for each function served and be able to explain the major ingredients and preparation methods for each item to be served.
• Know and use "Suggestive Selling" techniques.

Requirements

• High school education or equivalent.
• Two years hotel banquet food/beverage service
• Must be knowledgeable of event menu items, their contents, appropriate table settings and service ware, and the correct preparation and garnishing methods.
• Basic English language communication skills, and the ability to lift and carry large and heavy trays on a continuous basis throughout a shift.
• Able to work a flexible schedule including nights, weekends, and holidays as needed.

Interstate Hotels & Resorts is an EEO/AA/Minorities/Females/Disabled/Veterans employer