Sr Engineer, Network Services

Description

Sr. Engineer, Network Services – DPSG Headquarters - Plano, TX



The successful Sr. Engineer will be responsible for overseeing the provision of Network and Telecom Services (Data, Voice and Wireless) at Dr Pepper Snapple Group. This includes managing delivery of the managed services outsource provider of Telecom and hosting. This role will work with various functional areas on gathering requirements, evaluating, designing, implementing, and supporting network services, operations, engineering, and delivery. This individual will be required to work globally with diverse resources internally and externally through third party vendors.

This role reports to the Director of IT, Network Services & Latin America Infrastructure and will work closely with multiple teams internally and externally.

The ideal candidate will possess a minimum of 6 years of expertise in Designing, Implementing and troubleshooting various Network Technologies and 6 managing large-scale technology projects. Advanced knowledge of IT Infrastructure Library (ITIL) v3 Service Management would be very beneficial. A deadline-driven, effective communicator will do well in this role, as they interact frequently with technical and business stakeholders. The ability to work independently with a high degree of initiative, independent judgment, discretion and decision-making will be considered and advantage. Moblity/Wireless experience is a MUST.

Key Responsibilities:

• Network Infrastructure Architecture and Design. Work to develop a long term network services strategy that addresses the Global DPS telecommunications footprint that enables our business to grow and stabilize while being cost-efficient. Manage the implementation of aforementioned strategy and ultimate operate it to stability
• Manage service delivery of all Network and Telecom Services including sourced solutions and Partner with business-facing IT stakeholders on new demand for Network and Telecom Services
• Identify and oversee execution of continuous improvement initiatives (e.g., network performance improvement, monitoring and innovation)
• Support cross-functional IT operational processes (e.g., critical incident management)
• Participate in Change Control Board and approval processes
• Work jointly with and across all Infrastructure and IT operational integration points
• Liaise with IT business-facing resources to follow-up on operational issues and escalations
• Coordinate local and vendor support participation in problem response and root cause analysis
• Report on and manage service provider metrics and operational performance
• Develop and manage Network and Telecom Services capacity requirements and budget implications. Manage $15,000,000 budget and cost associated with the Telecom and Infrastructure services
• Direct research on potential technology solutions and implementations in support of new initiatives, opportunities, and procurement efforts

The ideal candidate will have deep experience in the provision and delivery of Network and Telecom Services. This person will have a proven track record of developing and providing Service Level Agreements and key metrics. The candidate will also possess advanced management skills with in-depth knowledge of computer operations/technology

Please list all relevant budget management on application.

Qualifications

Qualifications

• High School diploma
• 6 years experience designing, Implementing and troubleshooting various Network Technologies and 6 managing large-scale technology projects
• 6 years experience participating in the development of budgets, financial statements, financial reporting, and financial planning are required.
• Cisco Professional Certifications

Dr Pepper Snapple Group, Inc. (NYSE: DPS) is one of North America’s leading refreshment beverage companies, manufacturing, bottling and distributing more than 50 brands of carbonated soft drinks, juices, teas, mixers, waters and other premium beverages. With a brand heritage spanning more than 200 years, the DPS portfolio includes some of the most recognized beverages in the Americas. More than 75 percent of the company’s overall volume is from brands that are either #1 or #2 in their flavor categories. In addition to its flagship Dr Pepper and Snapple brands, the DPS portfolio includes 7UP, Mott’s, A&W, Sunkist soda, Hawaiian Punch, Canada Dry, Schweppes, RC Cola, Diet Rite, Squirt, Penafiel, Yoo-hoo, Rose’s, Clamato, Mr & Mrs T and other well-known consumer favorites.

Dr Pepper Snapple Group is an equal opportunity employer and affirmatively seeks diversity in its workforce. Dr Pepper Snapple Group recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law. Equal Opportunity Employer. EOE Minorities/Females/Protected Veterans/Disabled.