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in Tigard, OR
Service Associate - Full-time / Part-time
•30 days ago
Hours | Full-time, Part-time |
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Location | Tigard, OR Tigard, Oregon |
About this job
The Service Associate provides excellent customer service to individuals needing ACE's financial services. Work involves but is not limited to: check cashing, balancing monies, reporting daily transactions, following security procedures, and performing other financial services duties. This job reports to a District Manager. The Service Associate will:
Requirements
- Cash checks using established risk analysis (as defined in current training manuals and/or policies and procedures materials) avoiding return items as much as possible
- Follow appropriate cash handling and inventory procedures
- Learn to review, interpret and act upon reports including but not limited to: Combined Income Statements within five months of employment
- Provide and market company services, including but not limited to: check cashing, loans, utility and other bill payment transactions, money order sales, wire transfer services, postage stamp sales, and distribution of other financial services
- Provide professional and courteous customer service at all times
- Maintain, count, receive, balance and safeguard cash and other negotiable items according to established policies and procedures to ensure validation of center assets
- Perform opening and closing procedures, including but not limited to: preparing bank deposits or re-deposits, investigating and resolving report discrepancies, and verifiing money in the cash drawer and safe
- Follow security and safety policies and procedures in order to maintain a safe working environment; protects company assets and, most importantly, the employees
- Maintain schedule flexibility to work other centers and shifts as needed
- Excellent communication skills
- Perform other duties as assigned
Requirements
- Some retail/customer service experience preferred
- Knowledge of basic math skills including addition, subtraction, multiplication and division in all unit measures using whole numbers, percentages, common fractions and decimals
- Ability to exchange US currency in any denomination
- Ability to work 10-12 hours in a confined work area without leaving the center.
- Formal lunch breaks are not provided and must be taken at most convenient time around the flow of business
- Ability to travel to different locations as schedule demands.