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in Carbondale, IL
HR Generalist - Customer Service Person
•30 days ago
Hours | Full-time, Part-time |
---|---|
Location | Carbondale, IL Carbondale, Illinois |
About this job
We have a full-time/part-time opening for a HR Generalist - Customer Service Person.
Must be able to work various shifts per week.
Requirements
HR Generalist-Customer Service Person is responsible for: 1) delivering high quality service to customers and associates by matching skills of associates to customer needs, 2) developing and retaining business by providing outstanding customer service, and 3) performing a variety of administrative tasks that support the overall mission of quality performance and service.
Required Education
High School diploma or equivalent required; bachelor's degree or equivalent business experience preferred.
Required Years of Experience
At least 1 year of previous customer service or appropriate business experience a plus.
Required Technical/ Functional Skills
*Ability to communicate effectively with others.
*Ability to problem solve.
*Ability to shift back and forth between two or more tasks.
*Ability to influence the opinions or decisions of others (e.g., customers and associates).
*Ability to remember information (e.g., policies, procedures) or find it as needed.
*Ability to access areas where needed people, information or equipment are located.
*Ability to understand and accurately apply basic math skills.
*Ability to make competent use of work related equipment and materials.
*Cooperative, team oriented, patient, calm under pressure, and able to work independently
*Strong PC skills and the ability to navigate within computer systems is critical.
Travel
Ability to travel to local customer sites as needed and field offices as directed.