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Customer Service Representative
•30 days ago
| Hours | Full-time |
|---|---|
| Location | 134 Reliance Dr, Hebron, OH Hebron, Ohio |
About this job
About the Job
Since 1947, Brenntag Mid-South Inc., part of the Brenntag AG worldwide chemical distribution system, has remained committed to creating value for our customers, employees, and suppliers through innovation, technology, and operational expertise. Our facilities are strategically located to provide 'COMPLETE CHEMICAL SERVICE' to our customers in today's challenging market. We are a forward-thinking organization dedicated to the pursuit of excellence at all levels, and we look forward to building a strong relationship with you.
We are currently seeking a Customer Service Representative for our Hebron, OH facility.
Qualifications
* Encourages open communication by listening attentively and actively. Seeks to fully understand information from many points of view.
* Uses superior customer-oriented telephone etiquette to get information. Greets callers, establishes rapport, projects professional tone, handles complaints, and records statistics on each call.
* Designs the organization for optimal customer service. Promotes excellence by providing superior service to each customer.
* Handles complex problems effectively. Separates key issues and generates multiple solutions.
* Easily analyzes and prioritizes information, distilling it to the critical issues and drawing accurate conclusions.
* Experience resolving conflict between groups with opposing perspectives, agendas, or priorities.
* Committed to exceeding quality standards and providing exceptional products and services.
* Understands the market, the customer, and the competition.
* AS or equivalent experience.
Outstanding benefit package with generous 401k company contribution, health benefits,
vacation and holiday pay.
EOE M/F/Disability/Vet
Since 1947, Brenntag Mid-South Inc., part of the Brenntag AG worldwide chemical distribution system, has remained committed to creating value for our customers, employees, and suppliers through innovation, technology, and operational expertise. Our facilities are strategically located to provide 'COMPLETE CHEMICAL SERVICE' to our customers in today's challenging market. We are a forward-thinking organization dedicated to the pursuit of excellence at all levels, and we look forward to building a strong relationship with you.
We are currently seeking a Customer Service Representative for our Hebron, OH facility.
Qualifications
* Encourages open communication by listening attentively and actively. Seeks to fully understand information from many points of view.
* Uses superior customer-oriented telephone etiquette to get information. Greets callers, establishes rapport, projects professional tone, handles complaints, and records statistics on each call.
* Designs the organization for optimal customer service. Promotes excellence by providing superior service to each customer.
* Handles complex problems effectively. Separates key issues and generates multiple solutions.
* Easily analyzes and prioritizes information, distilling it to the critical issues and drawing accurate conclusions.
* Experience resolving conflict between groups with opposing perspectives, agendas, or priorities.
* Committed to exceeding quality standards and providing exceptional products and services.
* Understands the market, the customer, and the competition.
* AS or equivalent experience.
Outstanding benefit package with generous 401k company contribution, health benefits,
vacation and holiday pay.
EOE M/F/Disability/Vet
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