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About this job

This position is responsible for maintaining the safety and security of all guests, employees, and physical assets of The Entertainment Complex; In addition to providing our guests with exceptional customer service, following proper uniform standards, maintaining cleanliness of your work environment, and gaining knowledge of specific job duties.

Job Functions:

  • Providing exemplary service to guests and team members
  • Perform and complete assigned tasks from management as needed
  • Complete general security tasks
  • Inspect bags to prevent the introduction of prohibited items into the venues
  • Monitor all vehicles and employees entering and exiting Hershey Entertainment properties and venues according to department and company standard, to ensure all are authorized
  • Check ID cards and control vehicle and pedestrian traffic flow
  • Consistently practice safe work habits including, but not limited to, use of personal protective equipment, lifting and reporting of unsafe situations
  • Maintain a professional appearance that meets Hershey Entertainment and Resorts appearance standards

Basic Qualifications:

  • Must be 18 Years of age or older
  • Must possess a high school diploma or have comparative education (ie GED)
  • Must have a valid driver's license

Additional Qualifications:

  • Criminal justice/safety/security-related training and experience preferred.
  • Must be able to work with large crowds in a fast paced environment
  • Must be friendly, upbeat, and work well with other employees and be able to interact well with our guests.
  • Must have reliable transportation to and from work for your scheduled shifts.
  • Must be able to speak, write, and understand English.
  • Must be detailed oriented and have clear written and verbal communications skills
  • Must display a positive attitude, eagerness to learn, and professional image in compliance with the Hershey Entertainment & Resorts guidelines. Please note: The Security department may be more stringent on the appearance guidelines due to business need.
  • Must have the ability to safeguard confidential information
  • Must be able to successfully complete all legal, company and department training requirements to include, but not limited to, passing required tests and certifications within established timelines

Working Conditions:

  • Must be able to work flexible hours including days, evenings, weekends, and holidays. Hours may vary based upon operational needs
  • Must be able to work in combination of indoor and outdoor weather conditions.
  • Physical requirements include standing, sitting, walking, and lifting a minimum of 50 pounds.

Nothing in this job description restricts management's right to assign or reassign tasks at any time

Hershey Entertainment & Resorts is an Equal Opportunity Employer