Team Member Services Specialist (117191)

SUMMARY:

This position provides support to Store and Team Leadership in various human resource functions and support needs (this includes payroll, benefits, workers compensation/on-the-job injuries, unemployment, federal & state labor issues, federal & state safety compliance, recruiting, training and development). This includes a heavy, diverse workload and requires very good problem-solving skills, a positive attitude, and the ability to proactively respond to changes, identify and creatively respond to needs of the business and work well with others

DUTIES:

- Track TMS metrics: turnover, training, job dialogues, etc. as well as prepare reports for delivery to Store Team Leaders and Regional Leadership

- Communicate and implement any payroll and benefit changes

- Oversee store level training programs and partner with Regional Leadership on enrollment for regional training classes

- Regularly partner with Team Leaders to ensure that all TMS (HR) and Safety practices are in effect

- Perform all duties associated with payroll, new hire, transfer & termination paperwork with accuracy and ensure all deadlines are met

- Respond timely to all garnishments, loan verification paperwork and references

- Conduct ongoing enrollments as TM?s meet benefits eligibility and facilitate annual enrollment

- Report separations and respond to claims in a timely manner with Unemployment vendor, participate in unemployment hearings.

- Review separation paperwork for accurate completion

- Understand and interpret the General Information Guide (GIG)

- Ensure all legal and employment postings are visible and current

- Maintain an open door policy for all team members

- Advise Store Leadership on how best to address team member relations issues, including coaching and counseling, corrective action and separations.

- Maintain a direct line of communication with the Regional Team Member Services (HR) team to ensure all store issues are addressed timely and accurately, while mitigating store risks and liability.

- Ensure that job postings and recruiting efforts meet the needs of store

- Partner with Team Leaders to identify ideal candidates for interviews and ensure timely follow-up with all applicants

- Complete other tasks as assigned by Regional Team Member Services

REQUIREMENTS:

- Minimum 3 yrs experience as a Payroll Benefit Specialist or Human Resources Generalist

- Human Resources Certification or Bachelor?s Degree strongly preferred

- Supervisory or Leadership Experience

- Ability to interact positively with all levels of personnel showing a high degree of approachability

- High level of initiative with a proactive approach to problem solving

- High level aptitudes at multi-tasking, time management and follow through with the ability to meet deadlines

- Knowledge of federal, state and local labor laws

- Experience in conflict resolution

- Ability to handle confidential information

- Flexible attitude and acceptance of change

- Comfort in speaking in front of large crowds

- Well organized, detail-oriented, ability to create efficiencies

- Experience with basic claims management

- Excellent computer/system skills including Word, Excel, PowerPoint, HRMS

- Excellent communication skills including written, verbal and listening

Essential Job Functions:
- Stand and walk for extended periods of time.
- Bend and stoop to grasp objects and climb ladders. Bend and twist neck and waist, reach above and
below shoulders and squat.
- Bend and lift loads, not to exceed 50 pounds. Push and pull carts weighing up to 100 pounds.
- Repetitive use of hands for grasping, pushing, pulling, and fine manipulation.
- Environmental exposure to extreme temperatures (coolers, ovens, freezer, outdoors, etc.)

About Us:

At Whole Foods Market, we empower our Team Members to make their own decisions, thus creating an environment where people are treated with respect and are highly motivated to excel. We mentor Team Members through education and on-the-job experience. As a result, we are able to fill a majority of leadership roles from our existing Team Member base. We also recognize that there are individuals with talent outside of Whole Foods Market, and have training programs to bring those new leaders into the company.

Our Team Members represent over 50 different nations. We are people from diverse backgrounds and perspectives, yet all work together to meet the needs of our customers.

We offer great benefits beginning with a full complement of medical and other traditional group health plan coverage, 401k plan, and a 20% discount at our stores. To learn more, apply your passion today.

At Whole Foods Market we provide a fair and equal employment opportunity for all team members and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status or disability. Whole Foods Market hires and promotes individuals solely on the basis of their qualifications for the position to be filled.

Close Date: 01/28/2015