Technical Writer ; Minnetonka, MN

At Optum, we believe the technology we create helps to change lives. When you join us as a Senior IT Systems Analyst, you will have the opportunity to be a part of that change. You will work alongside our brilliant teams who are focused on solutions to meet a wide range of health consumer needs. We need world-class Systems Analysts, like you, to help us build our next generation customer experience. In this role, you will be a part of the system development cycle and consult with end users to evaluate business requirements into design specifications. You'll excel as you work with all levels of the business, ensuring information technology deliverables align with the business requirements, with measurable results. Here, your passion for performance and innovation can fuel your life's best work.(SM)

This position involves working in all SDLC phases from analysis through deployment.  The position involves consulting with technical staff and users as required to evaluate documentation requirements identify operating procedures, and create necessary product documentation. The objective is to create supporting documentation or content that will best support deployment and usability of the Cirrus product.

You will be asked to provide technical writing documentation examples during the course of your interviews.

Responsible for editing, rewriting, and authenticating program/projected related documentation including installation instructions, training materials, user manuals, product configuration, product connector guide, Visio diagrams, spreadsheets, presentations and other artifacts as necessary.

·         Gathers, analyzes, and composes technical information.

·         Conducts research and ensures the use of proper technical terminology.

·         Translates technical information into clear, readable documents to be used by technical and non-technical users.

·         Ensures consistency, clarity, and quality in and across all types of documentation.

·         Engages in formatting, editing, and quality assurance on own work and the work of others.

·         Receives text from technical staff and rewrites documentation in a clear and concise styl

·         Improves editorial and visual standards for documents and recommends new designs, layouts and procedures as needed.

Required Qualifications

·         Requires an undergraduate degree or equivalent in related field.

·         3 or more years of experience with systems analysis or  business analysis.

·         2 or more years of experience with technical writing, technical documentation,

·         Demonstrated writing proficiency for multiple audiences and in multiple modes (reports, meeting minutes, presentations, emails, technical specifications, proposals)

·         Demonstrated editing and quality assurance proficiency

·         Microsoft Word, Excel, and PowerPoint skills

Assets:

·         Experience with Iterative / Agile Development

·         Ability to operate in a matrix environment with multiple competing priorities

• Understanding of UI design


• Background in/associated to healthcare