Japanese Merchant Risk Investigator

Our large retail client in the Seattle area is looking for high-judgment individuals to join them as a Merchant Risk Investigator. They are specifically seeking applicants with Japanese Language skills.

Some of the responsibilities of a Merchant Risk Investigator include:

- Investigate suspicious merchant activity and behavior that could pose a risk.

- Communicate via email and telephone with buyers, merchants, and other external entities to make informed decisions about merchant risk.

- Maintain Policy Guidelines.

- Be aware of and identify new fraud patterns and trends among merchant accounts. Take appropriate action to identify and minimize the risk posed by such trends.

- Participate in other special projects/assignments as necessary

- Achieve weekly productivity and quality standards for investigations.

Basic Qualifications

- BILINGUAL IN JAPANESE

-Demonstrates analytical and problem solving skills, is detail oriented,

- written and verbal communication skills (should be able to write business correspondence without supervision).

- Ability to manage time effectively and independently and prioritize multiple tasks

- The investigation process requires knowledge of the Internet, the use of MS Office and internal toolsets.

- Candidates should be able to communicate with customers, financial institutions, and law enforcement agencies via telephone and e-mail.

- The candidate for this position must be prepared to be flexible with working hours and work Saturdays and/or Sundays

- Contributes a positive team atmosphere, works cooperatively with team members, management and other departments.

- Foreign language skills in German required (both fluency in writing and speaking). Additional language skills a plus!

Preferred Qualifications

- Prior experience in a business operations setting: E-commerce, Banking or Online-Customer Service preferred

- Prior experience in Fraud Investigation, Merchant Protection, or Mortgage Lending a plus

About Aerotek:

Aerotek, headquartered in Hanover, Md., is a leading provider of technical, professional and industrial staffing services. Established in 1983, Aerotek is an operating company of Allegis Group, the largest provider of staffing services in the U.S. Aerotek operates a network of more than 200 non-franchised offices throughout the U.S., Canada and Europe. For more information, visit .

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 844 895-8598 or email . However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.