Customer Service Representative

- Assist customers with transportation questions and concerns
-schedule, modify and cancel reservations as requested
-Obtain and document details of any complaints being filed
-Receive and document customer concerns
-Ensure accurate trip data input
-Maintain a polite and courteous manner at all times
-Maintain an acceptable attendance and tardiness
-Ensure that all relevant customer information is documented
-Attend all required meetings
-Promote a positive working environment

About Aerotek:

Aerotek, headquartered in Hanover, Md., is a leading provider of technical, professional and industrial staffing services. Established in 1983, Aerotek is an operating company of Allegis Group, the largest provider of staffing services in the U.S. Aerotek operates a network of more than 200 non-franchised offices throughout the U.S., Canada and Europe. For more information, visit .

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 844 895-8598 or email . However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.