Manager, Medical Clinical Operations, Telecommute in MN or MO! - Full-time / Part-time

For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us and help people live healthier lives while doing your life's best work.(sm)

*** This is a Telecommute position that will be located in either Maryland Heights or Eden Prairie.  Could be located in a UHG office if commutable distance and desired ***

Responsibilities:

• Provides leadership to and is accountable for the performance and direction through multiple layers of management and senior level professional staff


• Work most often impacts a large business unit, or multiple markets/sites, or at the segment/market group level for functional staff positions


• Develops and executes strategies for a function or discipline that span a large business unit or multiple markets/sites


• Directs others to resolve business problems that affect multiple functions or disciplines


• Product, service or process decisions are most likely to impact multiple functions and/or customer accounts (internal or external)


• Coordinates, supervises and is accountable for the daily activities of business support, technical or production team or unit


• Drives performance through audits and coaching to team personnel to ensure products and services fully meet the client expectations while maintaining efficient and profitable operational delivery


• Managing and auditing in-bound and out-bound call center


• Managing vendor relationships as appropriate


• Ensure quality standards are met for both internal and external clients


• Assure the onboarding and training of new and existing staff to support product growth and service enhancement


• Fiscal and operational discipline and management

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world?s large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.SM