You might also like
in Woodbridge, NJ
Bilingual Customer Service Representative - Full-time / Part-time
Hours | Full-time, Part-time |
---|---|
Location | Woodbridge, NJ Woodbridge, New Jersey |
About this job
A leader in healthcare transportation services is actively seekeing Customer Service Representatives who are bilingual in Spanish to add to its team. The CSR will handle the following responsibilities:
* Assist members with transportation inquires, handling a volume of 70-90 calls per day
* Schedule, modify and cancel reservations as requested
* Ensure accurate data input
* Obtain and document details of any complaints being filed
* Refer unresolved customer grievances to designated department for further investigation and resolution
* Maintain a polite and courteous manner at all times
* Maintain an acceptable attendance and tardiness record
* Promote a positive working environment
* Adhere to and ensures all company policies and procedures are maintained
About Aerotek:
Aerotek, headquartered in Hanover, Md., is a leading provider of technical, professional and industrial staffing services. Established in 1983, Aerotek is an operating company of Allegis Group, the largest provider of staffing services in the U.S. Aerotek operates a network of more than 200 non-franchised offices throughout the U.S., Canada and Europe. For more information, visit .
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 844 895-8598 or email . However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.