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Senior Employee Relations Analyst - Minnetonka, MN - Full-time / Part-time
| Hours | Full-time, Part-time |
|---|---|
| Location | Minnetonka, MN Minnetonka, Minnesota |
About this job
If you want to achieve more in your mission of health care, you have to be really smart about the business of health care. Which is why your performance and innovation will find a reception here like nowhere else as you help people live healthier lives while doing your life's best work.(sm)
The Senior Employee Relations Analyst will provide day-to-day support on a variety of employee relations issues, and is responsible for policy interpretation, information gathering, and resolution of issues consistent with UnitedHealth Group's (UHG) model of employment policies and practices.
The position requires strong organizational skills, the ability to manage multiple priorities, strong verbal/written communication skills, analytical problem solving, and time management and negotiating skills. A Senior ER Analyst will consult with peers, ER Case Managers, ER Managers/Directors, and Human Capital Partners for opinions and precedent, and will be responsible for accurate and timely analysis of a variety of data to meet deadlines and commitments. The Senior ER Analyst will handle incoming calls approximately 4 hours a day, while managing their caseload (40+ cases), and ensuring cases are documented in the case management system.
Primary Responsibilities:
- Consults with Human Capital Partners, Managers, and Employees coaching/consulting/providing guidance on the employee relations model and to facilitate the resolution of issues consistent with policies and practices
- Handles performance, disciplinary, and termination issues for manager while following the appropriate case escalation and notification guidelines based on the subject matter
- Completes research from all available resources for due diligence in an effort to mitigate risk
- Resolves problems by clarifying issues; researching questions and exploring answers and alternative solutions, and consulting with others, as needed, prior to recommending appropriate actions
- Sense of urgency and competency to handle emergency "One Breath" situations according to UHG protocols
- Effectively and efficiently handles a call schedule of 3 to 4.5 hours per day from employees or managers
Requirements
Required Qualifications:
- 3+ years of experience in Corporate Human Resources Employee Relations and/or 5+ years as an HR Generalist including employee relations responsibilities
- History of consulting and able to work independently
- Time management, strong organizational skills with the ability to manage multiple priorities
- Strong verbal and written communication and documentation skills
- Knowledge of State and Federal employment law; working knowledge in ADA, FLSA, EEO
- Possess strong MS Excel and MS Word experience
Preferred Qualifications:
- Bachelor's Degree
- PeopleSoft experience
UnitedHealth Group is working to create the health care system of tomorrow.
Already Fortune 14, we are totally focused on innovation and change. We work a little harder. We aim a little higher. We expect more from ourselves and each other. And at the end of the day, we're doing a lot of good.
Through our family of businesses and a lot of inspired individuals, we're building a high-performance health care system that works better for more people in more ways than ever. Now we're looking to reinforce our team with people who are decisive, brilliant - and built for speed.
Come to UnitedHealth Group, and share your ideas and your passion for doing more. We have roles that will fit your skills and knowledge. We have diverse opportunities that will fit your dreams.
Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Job Keywords: HR, Human Resources, Employee Relations, Minnetonka, MN, Minnesota
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