You might also like
in Fort Lauderdale, FL
$68est. per hour First Horizon Bank • 18h agoJust posted Urgently hiring 1.6 mi Use left and right arrow keys to navigate- $17
est. per hour Sunrise Senior Living • 5d agoUrgently hiring 15.8 mi Use left and right arrow keys to navigate 
$17Verified per hour CLEAR • 3h agoUrgently hiring 2.8 mi Use left and right arrow keys to navigate
$22est. per hour First Class Carriers • 7d agoUrgently hiring 12.3 mi Use left and right arrow keys to navigate- $22
est. per hour First Class Carriers • 7d agoUrgently hiring 13.3 mi Use left and right arrow keys to navigate
Customer Service Representative (First Responder)
| Hours | Full-time, Part-time |
|---|---|
| Location | Fort Lauderdale, FL Fort Lauderdale, Florida |
About this job
Job Location: 200 SW 1st Ave, Fort Lauderdale, FL, 33301
Position Type: Full Time
AutoNation - America’s largest automotive retailer is looking for qualified people to join our team. AutoNation has been named “America’s Most Admired” automotive retailer for 5 of the past 6 years by Fortune magazine. Our ability to perform at such a high level is directly related to the efforts of our talented team of professionals, and we’re looking for more great people to join our team. AutoNation offers unlimited earning potential, with an extremely generous compensation program in addition to industry leading benefits. Top performers deserve top pay-If You have the Drive, We have the Vehicle.
The Customer Service Representative is the initial contact point of all requests generated from affinity programs. This position will be responsible for providing exceptional customer service at all times. The role will be responsible for introducing the AutoNation Direct program and providing any initial information to prospective customers. This position will then pass the contact on to the appropriate Personal Auto Consultants.
Primary Responsibilities:
- Provides an excellent first impression of AutoNation Direct.
- Executes on phone and email follow up plans to contact customers for immediate transfer to Personal Auto Consultants.
- Displays a knowledge of all AutoNation Direct products and services.
- Maintains current knowledge of products and services offered.
- Determines prospective customers current interest level and needs in order to connect them with the appropriate Personal Auto Consultants or associate.
- Maintains a high level of customer satisfaction through interactions via phone and e-mail.
- Consistently attains established performance goals and metrics.
Qualifications:
- Excellent telephone manner with clear, concise and professional communication skills.
- Strong relationship building skills with a high degree of responsiveness and integrity.
- Bi-lingual preferred.
- Ability to multi-task and problem solve complex requests or interactions.
- Strong computer skills and ability to learn new software programs.
- Process driven.
- Personal, enthusiastic team player.
- Career oriented.
- 2+ years of customer service experience.
- Ability to type a minimum of 35 words per minute.
- Able to work flexible schedule from 8:30 AM – 10PM as well as weekends
Your Privacy Choices