General Clerk /Call Center Customer Service - Full-time / Part-time

The General Clerk /Call Center Customer Service will be assigned to specific Chief Counsel Offices, or sub / satellite locations within that Counsel's area of operation. Duties and responsibilities relate directly to document scanning. The General Clerk /Call Center Customer Service follows clearly detailed procedures in performing repetitive tasks in the same sequence. Responsibilities may include filing pre-coded documents in a chronological file, or operating office equipment, (e.g., mimeograph, photocopy, addressograph or mailing machine).

This position requires familiarity with the office terminology. The General Clerk /Call Center Customer Service selects appropriate methods from a wide variety of procedures or makes simple adaptations and interpretations of a limited number of substantive guides and manuals. The clerical steps often vary in type or sequence, depending on the task. Performs general administrative duties and other duties as assigned.