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in Chester, NY
Phone Sales Representative - Full Time (Chester, NY) - Full-time
Hours | Full-time |
---|---|
Location | 37 Elkay Dr. Chester, New York |
About this job
Well established parts distribution company located in Chester NY is looking for a full time sales support and customer assistance agent. This candidate must be an energetic, self starter with a background in sales customer service. NO COLD CALLING, customers call in from the website already wating to place orders. Work hours of operation are 9:00 am - 5:30 pm, Monday through Friday. Responsibilities include, but not limited to:
* Performs the functions of a service associate to include initiating and following up with customers.
* Assists customer sales, pricing, and availability of merchandize
* Resolve problems, answer questions and correspond daily with customers
* Take phone calls to give product information and specifications to callers
* Work with customer on any lost or misdirected shipments to customers
* Take sales calls to manually enter orders
* Help direct customers with warranty issues, service locations, parts
Qualifications:
* Prior customer service / phone experience
* Ability to multi-task in a fast paced setting
* Computer experience
* Ability to communicate effectively
* Detailed oriented and organized
* Must be comfortable working in an office setting
* Ability to Lead and manage a team of 4 - 5 a plus!
This is a full time position Monday through Friday 9am - 5:30pm EST. There are no work weekends or overtime past 5:30pm. Compensation: Negotiable, Commission Bonuses, 401K and profit sharing plan. PLEASE INCLUDE a resume when responding - thanks!