Store Group Manager - Hawaii

Job Description

PPG Industries’ vision is to continue to be the world’s leading coatings and specialty Products Company. Through leadership in innovation, sustainability, and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company.

PPG Architectural Coatings is a respected leader in the paint industry. A business unit of PPG Industries, the world's leading coatings and specialty Products Company, we manufacture and sell our products through home centers, independent dealers, and through a network of company-owned stores across North America. Within our Stores channel, we sell a wide range of architectural coatings and sundry items to industry, builders, contractors, and home owners. With over 900 retail centers in North America, we continue to grow. If you would enjoy the challenge of overseeing multiple store locations in an assigned market, where you are responsible for leading your team to deliver exceptional customer service and where you are accountable for all aspects of the operation including sales and profit performance, then we are interested in hearing from you!

MAIN RESPONSIBILITIES

• Manage the operational activities of the stores in the market (9 stores on the 4 islands).
• Achieve sales plan and maintaining expenses set within budgetary guidelines.
• Recruit, develop and motivate store staff in a highly effective manner (approximately 36 employees ranging from store managers to part-time retail sales associates).
• Ensure proper development of store personnel by identifying training opportunities and by providing a positive coaching model.
• Maintain appropriate pricing levels according to established procedures.
• Be focused on customer service by ensuring that high service standards are maintained and customer issues are quickly and efficiently resolved.
• Conduct routine store assessments to ensure compliance with company standards and loss prevention guidelines.
• Ensure that the appearance of the stores' exterior and interior, including merchandizing displays, are maintained to required standards.

Qualifications

REQUIREMENTS

• Candidates must be high energy, able to work in a fast-paced environment and able to learn quickly.
• Must have a customer-centric attitude, and enjoy interacting with different types of people and personalities.
• Must have 2 to 5 years of equivalent regional management experience ? retail operations strongly preferred.
• Minimum of a High school diploma or GED required, college degree preferred.
• Must possess a high level of leadership acumen and the ability to think strategically and influence decisions at a high level.
• Strong interpersonal, oral and written communication skills.
• Customer service experience with the proven ability to resolve customer complaints.
• Ability to work and travel locally with assigned market up to 75% of the time.
• Must possess a valid Driver's License.
• Working knowledge of Microsoft Office Suite and Internet applications.
• Broad knowledge of the application and use of paint and sundries preferred.

Founded in 1883, PPG has global headquarters in Pittsburgh and operates in nearly 70 countries around the world. Sales in 2014 were $15.4 billion. PPG's impressive line-up of residential, commercial, and industrial paint brands offers a wide range of choices to meet everyone's needs – from consumers to interior designers, painting contractors to property managers, and developers to architects.



PPG Industries, Inc. offers an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, protected veteran status, marital status, sexual orientation, gender identity or expression, or any other legally protected status. PPG is an Equal Opportunity Employer.