Government Collector- Phoenix, AZ, Sacramento, CA, Atlanta, GA, Nashville, TN

Position Description:

Healthcare
isn't just changing. It's growing more complex every day. ICD-10 Coding
replaces ICD-9. Affordable Care adds new challenges and financial
constraints. Where does it all lead? Hospitals and Healthcare
organizations continue to adapt, and we are vital part of their
evolution. And that's what fueled these exciting new opportunities. 

Who
are we? Optum360. We're a dynamic new partnership formed by Dignity
Health and Optum to combine our unique expertise. As part of the growing
family of UnitedHealth Group, we'll leverage our compassion, our
talent, our resources and experience to bring financial clarity and a
full suite of Revenue Management services to Healthcare Providers,
nationwide. 

If you're looking for a better place to use your
passion, your ideas and your desire to drive change, this is the place
to be. It's an opportunity to do your life's best work.

If
you want to achieve more in your mission of health care, you have to be
really smart about the business of health care. Challenge yourself,
your peers and our industry by shaping what health care looks like and
doing your life's best work

The Government Collector is
responsible for insurance premium collections. Positions in this
function contact customers to determine reason for payment delinquency,
negotiate and advise on collection of overdue bills and take appropriate
action to recover overdue payments. Handling of unresolved
inquiries/issues, and responsible for developing, implementing,
maintaining and managing organization policies on collection practices.
May work with outside legal counsel and/or outside agencies in more
complex collection cases.

Primary Responsibilities:

• Receive and review all correspondence daily from the home office
• Follow up on assigned insurance accounts.
• Assist all hospital employees with any needs that arise.
• Make outgoing insurance calls on Ingram accounts.
• Act as an on-site liaison between Ingram
  and Associates and the hospital; Notify Management of any issues or
  concerns that may arise.
• Limited work experience.
• Works on simple tasks using established procedures.
• Depends on others for guidance.
• Work is typically reviewed by others.