Call Center Represenative - Full-time / Part-time

Company Description

Puklich Chevroletis now hiring extremely talented and professional Business Development Representatives to handle in/outbound calls and appointment setting for customers. Call center, collections, and/or automotive knowledge is helpful but not required. Immediate training and ongoing support are provided. You will join a small team in a highly collaborative and upbeat department.

Job Description

Responsibilities:
•   Inbound sales and service calls from new and existing customers to schedule appointments
•   Outbound calls/emails to customers to increase sales and service appointments
•   Proactively remind and confirm customers of scheduled appointments
•   Reschedule missed appointments
•   80% follow up calls to existing customers 20% inbound
•   Log all customer information

Skills/Requirements:
•   Polished and professional appearance Must be extremely well spoken and naturally persuasive
•   Confident personality
•   Self-Starter-go getter
•   Ability to adapt to phone scripts and techniques utilized
•   Computer, Internet and Social Media savvy
•   Ability to meet/exceed monthly goals
•   Flexibility to work rotating Saturdays
•   Ability to collaborate and interact well with team members
•   Must understand what “putting the customer first” means

Qualifications

•    Confident and professional phone manner
•    Strong computer and Internet skills
•    Collections, Customer Service, Retails Sales inside sales experience is a plus
•    Self-starter, excellent follow-up Strong record of positive customer satisfaction results

Additional Information

This is a full time position that requires the flexibility to work rotating schedules to include rotating Saturdays.

Competitive Pay + bonus + benefits + paid training and more!

To Apply: All applications must be completed and submitted online - Candidates with a match in qualifications will be contacted by our recruitment team at Proactive Dealer Solutions. Walk-ins or phone inquiries to the dealership will not be considered.