Air Import Agent / Air Export Agent - Full-time / Part-time

We have a full-time/part-time opening for a Air Import Agent / Air Export Agent.

Must be able to work various shifts per week.

• Be authorized to work in the United States.

Position Description
Excellent opportunity for an Air Import Agent and an Air Export Agent. We are looking for a team player with 10+ years experience in the freight forwarding industry. The ideal candidate will possess excellent communication and customer service skills. Very good interpersonal skills, attention to details and a positive, professional demeanor are essential for success. Reports to the Team Leader and the Manager of Air Cargo, with no subordinate staff reporting to this position. Based on retained knowledge and proven experience, this employee has primary responsibility to: Prepare all necessary shipping documentation to effectuate proper and legal transport of goods and services both internationally and domestically; coordinate NVOCC consolidation and destination deconsolidation services via Air cargo and Ocean FCL/LCL cargo and SAT multi-modal methods, by the most cost and service effective methods to generate a profit for NEU; Timely and efficiently handle routine Import and Export shipments; Handle non-routine, sophisticated and complex shipping transactions for high profile customers; Perform specific and assigned operations and administrative tasks in order to provide high quality customer service while meeting the Company's goals.


Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Requirements: • High School Graduate, GED or equivalency certificate, or significant, relevant or appropriate working experience. • Minimum of 10+ years’ freight forwarding industry experience, including: experience in Air Cargo logistics and documentation, waybills and Incoterms; air accounting preferred. • Strong organizational skills with superior attention to details and follow-up • Strong interpersonal, verbal and written communications, customer service and teamwork skills, with professional, positive, and motivated demeanor • Ability to understand, develop and maintain multi-cultural relationships. • Patience – able to deal with complex processes that may involve multiple levels of approval • Strong computer skills (AS-400, Microsoft Word, Excel, Lotus Notes) • Japanese language skill a plus Must be available to work flexible scheduled hours and days depending upon customer demands and shipment types (such as perishable goods movements), including early or later starts, overtime, weekends and occasional holidays.