Store Seasonal Employee

The primary function of the Customer Service Associate (CSA) is to assist customers with all of their shopping needs. This includes assisting customers in the selection, demonstration, preparation and loading of merchandise. The CSA is required to respond to customer inquiries and support them throughout their shopping experience including promoting customer loyalty plans and/or extended protection/replacement plans where appropriate. The CSA is also responsible for maintaining a safe and secure work environment by conducting daily safety reviews, noting hazards, keeping store areas clean and organized, and monitoring for potential theft or security risks. Lastly, the CSA is responsible for completing all other duties as assigned. Work Schedule Requires late evening, night-time, and early morning availability any day of the week. Required to work a Corporate schedule determined by Staffing Department, but may be changed by store management based on the needs of the store. Requests to be scheduled off for a specific day requires advanced notification and approval by supervisor. Hourly Full Time or Part Time: Generally scheduled 39 to 40 or 10 to 25 hours per week, respectively; more hours may be required based on the needs of the store. Scope This position reports to a Department Manager and does not have direct reports. Essenttiiall Knowlledge,, Skiilllls,, and Abiilliittiies (Continued) Acting with Honor and Character: Integrity and Ethics Administrative Ability: Administrative Ability, Form, Report, and Log Completion, Computer Use Arithmetic Computation: Arithmetic Computation Basic Equipment Use/Assembly: Department Equipment and Systems Use in Assigned Area(s), Equipment Operations, LRT Scanner, Handheld Devices Being Organizational Savvy: Organizational and Department Knowledge Communicating Effectively: Written Communication, Telephone Etiquette, English Language Proficiency, Verbal Communication Conscientiousness/Inspection/Detail Orientation: Attention to Detail, Dependability Creating the New and the Different: Innovation/Creativity Customer Service: Customer Need Identification (Curiosity), Customer Service Orientation Decision Making: Problem Solving, Decision-Making Demonstrating Personal Flexibility: Learning, Adaptability/Flexibility, Stress Tolerance Focusing on the Bottom Line: Accountability, Initiative General Product or Service Knowledge: Demonstration, General Product and Service Knowledge, Product Knowledge, Department Merchandise in Assigned Area(s) Getting Organized: Planning and Organizing, Multi-Tasking, Time Management Inspiring Others: Influence