Employee Benefits Account Manager - Full-time / Part-time

Top Three Skills: Employee Benefits,
Life/Health license,
Healthcare Job Description: This position is responsible for the management of client service relationships on all assigned employee benefit accounts.
Major Responsibilities:
* Manage ongoing client service relationships for 18-25 clients.
* Maintain open and clear communication channels with Clients, Brokers, Director of Client Services and Internal Partners.
* Expect some out of office overnight travel periodically.
* Communicate due dates, timelines and expectation to clients and partners.
* Identify problems, summarize and develop strategic solutions.
*Assure that new carrier installations are completed timely and without error, all to the satisfaction of the client.
* Coordinate with internal staff and carriers at renewal time to assure that a comprehensive market analysis and review is completed timely and well in advance to client's renewal date in order to achieve financial success for the client.
* Conduct employee meetings.
* Inform clients of ERISA, COBRA, FMLA, and ACA compliance issues and measures.
* Initiate face-to-face meetings with clients on a monthly basis for local clients and twice per year for out of state clients.
* Develop and maintain excellent carrier relationships.
* Project a professional image in action and appearance.
* Work with Internal Partners, Clients and Carriers to ensure accurate and timely response to all outstanding issues.
* Consistently be on time for work and all scheduled meetings and training classes.
* Review emails within 24 hours, client voicemails within 2-4 hours & respond to clients requests within 2-4 hours.
* Must currently hold an Arizona life and health insurance license (or must obtain it within 4 months following date of employment) and retain license by meeting the continuing education requirements.
* Remains informed regarding industry information and new product information.
* manage other miscellaneous duties as assigned. Work Environment: Office
Some Travel Qualifications: Minimum 2 years prior employee benefits/account manager experience.
* 4 year college degree or industry specific designation preferred.
* Prior customer service experience is preferred.
* High level of computer literacy including working knowledge of Windows, Excel, Word and PowerPoint. Publisher experience is a definite plus.

About Aerotek:

Aerotek, headquartered in Hanover, Md., is a leading provider of technical, professional and industrial staffing services. Established in 1983, Aerotek is an operating company of Allegis Group, the largest provider of staffing services in the U.S. Aerotek operates a network of more than 200 non-franchised offices throughout the U.S., Canada and Europe. For more information, visit .

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 844 895-8598 or email . However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.