Customer Service Rep

The Client provides services, products, and solutions for commercial and residential properties.

They get busy every year from May - September when the weather is warm. As the weather continues to get warmer, the more their services are needed.

Job Duties:
-Answer inbound calls to schedule appointments with technicians, answer customer questions, and track customer interactions
-Upsell products and sell continued check up packages to potential customers at end of call
-Manage intricate schedule for technicians
-Track customer interactions, follow up calls, and emails (looks similar to Salesforce)
-Dicuss service options and specialty packages with potential customers
-Respond to customers via email

About Aerotek:

Aerotek, headquartered in Hanover, Md., is a leading provider of technical, professional and industrial staffing services. Established in 1983, Aerotek is an operating company of Allegis Group, the largest provider of staffing services in the U.S. Aerotek operates a network of more than 200 non-franchised offices throughout the U.S., Canada and Europe. For more information, visit .

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 844 895-8598 or email . However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.