Customer Solutions Rep

Manpower is currently recruiting for a client in Pontiac, MI. We are looking for a Customer Solutions Rep. Job Responsibilities: *Customer Solution Centers are made up of teams that provide remote (offsite) service; customer access, pre-sales, post-sales, and service delivery. *Technical teams focus is to solve various business systems and applications problems for customers, onsite engineering personnel and Authorized Service Providers on standard, specialized or complex systems. * Non-technical teams provide support to internal and external customers and resellers via incoming customer contacts to the Customer Solutions Center through telephony or e-support methods. *Applies basic knowledge of the job skills and company policies and procedures to complete a variety of assignments/tasks. *Good understanding of the general/technical aspects of the job. *Works on assignments that are routine to moderately complex in nature and require basic problem resolution and independent judgment. *Allocates own time efficiently. Requirements: *High school education or equivalent. Up to 6 months to 1 year of prior general experience, or equivalent college level education required *Experience in customer facing role either remote or face to face. *Understands internal processes and tools. Computer proficiency. *Problem solving skills. *Accuracy in data entry. Contract Length: 1 year Pay: $10.39/hr For additional details on this role contact: Heather Sadler Email: heather.sadler@manpowergroup.com