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Client Services Specialist - Las Vegas, NV
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Las Vegas, NV Las Vegas, Nevada |
About this job
Position Description:
Great sales are the result of strong purpose, conviction and pride - pride in your ability and your product. UnitedHealth Group offers a portfolio of products that are greatly improving the life of others. Bring along your passion and do your life's best work.(sm)
Primary Responsibilities:
- Interacts with customer, broker, and internal UMR contacts with minimal assistance.
- Assist assigned SAEs in the updating of internal databases, report requests, maintaining file records, reviewing and tracking customer documents, accepting and responding to calls when Strategic Account Executives are unavailable, and other issues as necessary.
- Serves as information resource to customers, sales support, marketing, account management leadership and management regarding sales activity and ongoing operations.
- Responds effectively to customer and broker needs or requests by providing information, service, or by referring customers to appropriate staff.
- Develops and maintains product knowledge, procedures, and administration.
- Demonstrates ability to be proactive, self-motivated, detail-oriented, creative and work with minimum supervision.
- Demonstrates effective time management skills and the ability to manage multiple priorities.
- Demonstrates effective interpersonal and communication skills.
- Demonstrates ability to analyze and think through issues thoroughly, identify alternative responses, and bring about an effective solution.
- Demonstrates a high degree of customer focus and attention to service.
- Projects a positive, team oriented attitude towards customers, vendors, brokers, consultants and associates, both internally and externally.
Requirements
Required Qualifications:
- High School Diploma/GED.
- Comfortable traveling up to 10% of the time locally
- 3+ years of previous Sales, Customer Support or Account Management experience within the Healthcare Industry.
- 2+ years of previous experience with Health Insurance products (i.e. health insurance, vision, dental, etc.).
- Ability to utilize Microsoft Excel for data entry, sorting/filtering, updating information within tables and reports.
- Ability to utilize Microsoft Word to create general correspondence, updating information within forms/templates, and spell/grammar check.
- Ability to utilize Microsoft PowerPoint to create presentations from scratch, updating existing presentations/templates, incorporating basic animations/graphics.
Preferred Qualifications:
- Bachelor's Degree.
- Previous reporting experience.
Careers at UnitedHealthcare Employer & Individual. We all want to make a difference with the work we do. Sometimes we're presented with an opportunity to make a difference on a scale we couldn't imagine. Here, you get that opportunity every day. As a member of one of our elite teams, you'll provide the ideas and solutions that help nearly 25 million customers live healthier lives. You'll help write the next chapter in the history of health care. And you'll find a wealth of open doors and career paths that will take you as far as you want to go. Go further. This is your life's best work.SM
Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
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