Sr HR Business Partner

New Jersey MENTOR is seeking a Senior Human Resources Business Partner. In this high impact role you will act as a business partner to an Executive Director, other HR colleagues, and other key operations stakeholders. Reporting to the Regional HR Director within our Cambridge Operating Group, plan, develop, and lead HR initiatives, programs, and activities that support business goals and objectives. The staff and programs you will support provide people with innovative, quality services and care that lead to growth and independence.

While you'll provide the full array of HR services, you can expect to invest the largest part of your time in employee relations, resourcing, workers compensation, employee retention and training. The MENTOR Network is focused on core growth -- we currently employee ~27,000 employees in 36 states -- and we are looking for impact players who can grow with us.

In this role, you will focus on both strategic HR programs as well as tactical HR solutions, helping your business leaders think more proactively on HR issues, employee engagement, and meeting business goals through proper HR management and development. This is a true generalist role, and you'll handle a full range of HR issues and programs. You'll also spend a good deal of your time coaching managers on employee relations issues, responding to employee concerns and conducting internal investigations, consulting with the VP of HR and Legal as appropriate.

Another area of focus will be assisting in the implementation of the State safety program and workers compensation. You will also assist leaders in assessing training needs. This will include counseling leaders and employees about on-the-job and formal training opportunities to develop new skills and prepare for advancement.

• Lead and direct the HR function for the delivery of effective human resources services such as employment, employee relations, training and development, and performance management and coaching to the regional business group.
• Direct and supervise HR team of five. Conduct performance evaluations, assess development plans and training as necessary.
• Provide proactive HR solutions to complex workforce related issues.
• Make recommendations on employee hires, transfers, promotions, salary changes, discipline, terminations, and performance evaluations. Resolves employee problems within positions responsibilities.
• Collaborate with leaders to develop, retain employees and promote quality service.
• Organize, plan, develop, and direct the implementation and administration of human resources activities and carry out policies and procedures relating to all phases of HR
• Participate in the performance management process and maintenance of succession plans.
• Lead the planning and implementation of the operating group's human resources related strategic and tactical business plans.
• Ensure consistent application of HR programs, policies, and practices used across The Network.
• Conduct needs assessment to identify, develop, and implement training and other workforce related programs as appropriate.
• Regularly review and analyze metrics data to identify developing trends that impact the business. Keep leadership informed.
• Plan, develop, implement, and facilitate training programs.
• Ensure the proper resolution of employee relation issues. Review and approve employee discharges and other disciplinary actions. Ensure the proper administration of employee layoffs and workforce transition efforts.
• Provide coaching to managers on the most effective ways of addressing employee issues. Improve employee satisfaction by identifying and responding to concerns and developing leadership and morale-building programs.
• Maintain a current knowledge of problems with morale or organizational effectiveness. Review information such as employee exit data, turnover, statistics, and complaints to identify problem areas and trends. Develop and administer corrective action plans.

Requirements:

• Four-year college degree in Human Resources, Business or other related field; PHR certification is preferred.
• Seven to ten years of HR Generalist experience, including extensive work with employee relations, internal investigations, workers compensation and training.
• Three years of demonstrated success in managing people. In this role, you will have five direct reports. Lead, influence, manage relationships effectively.
• Ability to act as a strategic partner with business leaders; action-oriented.
• Experience working with large workforces distributed across many small sites such as retail or restaurant industries preferred.
• Self-motivation, a high-energy approach and a sense of urgency.
• Excellent organizational skills, communication abilities and a team-player.
• A strong sense of ethics and values.
• Customer focused.
• SPHR preferred

This is a field HR role. You will be traveling an average of a few times a month to field offices and programs. This will include overnight travel. In general you will plan your travel ahead, but occasionally you will need to drive or fly to a location on short notice to handle an employee relations issue or to conduct an internal investigation.

EOE/AAE

Founded in 1980, The MENTOR Network is a national network of local human services providers offering an array of quality, community-based services to adults and children with intellectual and developmental disabilities, brain and spinal cord injuries and other catastrophic injuries and illnesses, and to youth with emotional, behavioral and medically complex challenges as well as their families.

The MENTOR Network has never wavered from its goal of “Building Relationships, Enhancing Lives.” This goal applies throughout the organization where every employee is empowered to focus on excellence in all aspects of work.