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Sr. IT Operations Engineer Job
•30 days ago
| Hours | Full-time |
|---|---|
| Location | Andover, MA Andover, Massachusetts |
About this job
Posting Job Title:Sr. IT Operations Engineer
Requisition #: 165096BR
Posting Location: Andover, MA, US
Area of Interest:Information Technology Services
Position Type: Full Time
Posting Job Description
Who We Are:
NaviSite, a Time Warner Cable company, is a leading provider of cloud-enabled enterprise hosting and application management services. It provides customized and scalable solutions, leveraging its industry leading hosting infrastructure; full suite of managed services; and custom and packaged application life cycle management expertise. More than 1,500 customers depend on NaviSite for customized solutions delivered through its global footprint, comprised of state-of-the-art data centers. For more information, please visit www.navisite.com .
Responsibilities:
· Develop Continuous Improvement Projects that contribute to improving team performance
· Troubleshoot and optimize virtualization guests and hosts in dedicated and Cloud environments
· Troubleshooting and optimizing MS ADDS with and without DNS integration
· Set up Windows Performance Monitors and evaluate logs to determine performance issues and recommend improvements
· Troubleshoot Windows crashes, run debuggers and document resolution
· Accurately track effort spent on customer activities and provide regular meaningful updates
· Operate as an ITIL Problem manager for various platforms
· Able to work within varying levels of compliance requirements
· Communicate with stakeholders in a succinct manner from problem identification through problem resolution on a regular interval
· Required to participate in on-call rotation
What We Are Looking For:
· 6+ years of relevant professional experience
· BS Computer Science or Computer Information Systems, or equivalent experience
· Microsoft Certifications a plus
· Professional Windows Server (2003-2008R2) experience a must
· Professional Windows Server 2012 experience a plus
· Professional VMware experience is a must
· Understanding modern networking technology is a must
· Strong written and oral communication skills are a must
· UNIX and Linux experience a plus
· Strong project management experience a plus
· ITIL Foundations certification a plus
TWC:LAD
Navi
FCC Unit_TWC: NAVIS
Controlling Establishment ID: 00800 - Andover 400 Minuteman Rd
More on TWC:
Time Warner Cable reaffirms its commitment to providing equal opportunities for employment and advancement to qualified employees and applicants. Individuals will be considered for positions for which they meet the minimum qualifications and are able to perform without regard to race, color, gender, age, religion, disability, national origin, veteran status, sexual orientation, gender identity, current unemployment status, or any other basis protected by federal, state or local laws.
Time Warner Cable is an Equal Opportunity Employer - Minority/Female/Disability/Veteran/Current Unemployment Status
Requisition #: 165096BR
Posting Location: Andover, MA, US
Area of Interest:Information Technology Services
Position Type: Full Time
Posting Job Description
Who We Are:
NaviSite, a Time Warner Cable company, is a leading provider of cloud-enabled enterprise hosting and application management services. It provides customized and scalable solutions, leveraging its industry leading hosting infrastructure; full suite of managed services; and custom and packaged application life cycle management expertise. More than 1,500 customers depend on NaviSite for customized solutions delivered through its global footprint, comprised of state-of-the-art data centers. For more information, please visit www.navisite.com .
Responsibilities:
· Develop Continuous Improvement Projects that contribute to improving team performance
· Troubleshoot and optimize virtualization guests and hosts in dedicated and Cloud environments
· Troubleshooting and optimizing MS ADDS with and without DNS integration
· Set up Windows Performance Monitors and evaluate logs to determine performance issues and recommend improvements
· Troubleshoot Windows crashes, run debuggers and document resolution
· Accurately track effort spent on customer activities and provide regular meaningful updates
· Operate as an ITIL Problem manager for various platforms
· Able to work within varying levels of compliance requirements
· Communicate with stakeholders in a succinct manner from problem identification through problem resolution on a regular interval
· Required to participate in on-call rotation
What We Are Looking For:
· 6+ years of relevant professional experience
· BS Computer Science or Computer Information Systems, or equivalent experience
· Microsoft Certifications a plus
· Professional Windows Server (2003-2008R2) experience a must
· Professional Windows Server 2012 experience a plus
· Professional VMware experience is a must
· Understanding modern networking technology is a must
· Strong written and oral communication skills are a must
· UNIX and Linux experience a plus
· Strong project management experience a plus
· ITIL Foundations certification a plus
TWC:LAD
Navi
FCC Unit_TWC: NAVIS
Controlling Establishment ID: 00800 - Andover 400 Minuteman Rd
More on TWC:
Time Warner Cable reaffirms its commitment to providing equal opportunities for employment and advancement to qualified employees and applicants. Individuals will be considered for positions for which they meet the minimum qualifications and are able to perform without regard to race, color, gender, age, religion, disability, national origin, veteran status, sexual orientation, gender identity, current unemployment status, or any other basis protected by federal, state or local laws.
Time Warner Cable is an Equal Opportunity Employer - Minority/Female/Disability/Veteran/Current Unemployment Status
TWCISW510
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