IT & Facilities Technician - Full-time

SwimOutlet.com, the web's most popular swim shop, offers talented and motivated people the opportunity to do the best work of their lives in a dynamic and growing company. SwimOutlet.com was named a Hot 100 Retailer and Top 10 Mobile Retailer by Internet Retailer magazine in 2012.
We currently have a full-time IT & Facilities Technician position available for immediate hire. This is expected to be a mid-level experienced position. We are looking for motivated individuals to hit the ground running. We offer an entrepreneurial and casual work environment and believe in rewarding and recognizing hard work. If you have a 'can do' attitude, an incredible attention to detail, and thrive in a fast-paced environment, we want to hear from you!
Position Summary:
The IT & Facilities Technician is responsible for assisting with IT support throughout various departments, office equipment supply purchasing and inventory tracking. This individual will also assist with various administrative duties, and new employee system integration responsibilities. In this role you must obtain basic skills in providing desktop support in a professional atmosphere, and ability to prioritize responsibilities under minimal supervision.
Responsibilities:
* Perform maintenance and desk side duties in office and warehouse environments
* Perform preventive maintenance on various technology equipment
* Maintain JIRA ticketing queue requests as assigned
* Maintain various inventories and assets
* Apply software updates as necessary
* Perform various facilities maintenance duties; Change light bulbs, paint, & fix minor repairs
* Manage care for building and office furniture and equipment
* The scope of work includes environments in an office, warehouse and outdoors as required
* Assist with purchasing and implementation of new servers, technology, etc.
* Work with outside vendors and schedule appointments as needed
* Provide user level training on daily applications used, including, but not limited to: MS Office products, Adobe Acrobat, and other basic computer-related skills.
* Assist with end user system updates and monitoring including: spyware removal and testing, virus checking, ensuring back up of data files, etc.
* Troubleshoot and diagnose issues with iPods, Socket scanners, product return authorizations and logging issues
* Assist in the warehousing operation as needed by management
Qualifications:
* Working knowledge of Windows XP and Windows 7 including Microsoft Office, and Google products
* Must have basic knowledge of various networking systems concepts including email, firewall, client-servers, network security, network protocols, etc.
* Previous experience with computer and printer maintenance repair
* Work independently and assist with multiple projects, priorities, and locations
* Work under pressure with interruptions and challenging deadlines
* Knowledge of Mac OS, MacBook, iOS, Jira, etc. a plus
* Possesses the ability to effectively multi-task and track projects
* Critical thinking and analytical troubleshooting skills are a must
* Ability to learn and understand the specific needs of the business
* Individual must have high integrity and the ability to take ownership of their role
* Ability to present information on IT and Facilities topics in front of large audiences
Physical Demands:
* Regular bending, lifting, stretching and reaching both below the waist and above the head
* Occasionally push and pull wheeled dollies loaded with products up to 100 pounds
* Ability to lift and move totes up to 49 pounds each
* Engage in full manual dexterity in both hands and wrists
* Ability to climb ladders and gangways safely and without limitation
* Continual standing and/or walking without limitations up to 10 hours daily
* Ability to work in construction /distribution environments that may be noisy, unheated, not air-conditioned
Hours/Info:
Monday - Friday
7:00 am - 4:00 pm
*Must be available weekends and evenings as needed on occasion.*

Employees will be subject to a background check and drug screening
This job description describes general information about the position however should not be considered comprehensive. Our company reserves the right to modify job duties and/or job descriptions at any time as noted by management.